Office Manager / Operations Manager - Home Services

About the role

DMV Foundation Solutions is a growing foundation repair and home services company seeking an experienced operator to take ownership of day-to-day office and operational activities, lead people, improve business processes, and grow into a true operations leadership role. The position starts with foundational office management duties but offers the opportunity to take increasing responsibility off the owner's plate, coordinate across sales, office, and production teams, and drive projects to completion.

Responsibilities

• Oversee day-to-day office and operational activities
• Identify problems before they become bigger problems
• Ensure important tasks and projects don't fall through the cracks
• Coordinate across sales, office, and production teams
• Take ownership of projects and drive them to completion
• Manage and support department leaders and team members; hold people accountable
• Follow up on commitments and deadlines; ensure weekly management priorities are completed
• Address issues directly and build a culture of clear expectations
• Help maintain and improve company systems, processes, reports, dashboards, and key metrics
• Look for ways to make the company more efficient and organized
• Take responsibility for areas such as recruiting and interview coordination, sales commission review and processing, operational reporting, management meeting follow-up, administrative processes, customer and office operations, and special projects
• Support the owner by taking meaningful work off their plate, allowing focus on growth

Requirements

• Experience in office management, operations management, or a related field
• Background in home services, construction, restoration, HVAC, plumbing, electrical, roofing, foundation repair, or other trades is a strong advantage
• Experience managing teams or department leaders
• Ability to thrive in a field‑service environment with changing priorities

Skills

• Highly organized – knows what’s happening, what’s next, and what still needs to get done
• Proactive – anticipates problems and acts without being told
• Accountable – owns outcomes when taking on tasks
• Strong communicator – clear with owners, managers, employees, and customers
• Comfortable leading people and having difficult conversations
• Problem‑solver – seeks solutions rather than just pointing out issues
• Adaptable – handles shifting priorities in a growing company
• Confident – steps in when something needs to be addressed

Benefits

• Full benefits package
• 401(k) match
• Paid time off (PTO)

Pay

$90,000 base salary plus a $20,000 performance bonus (target earnings $100,000–$120,000 based on performance)

Schedule

Monday‑Friday, full‑time, 100% in‑office