Jobs · Administrative · Massachusetts

Office Manager for Student Care, Community Standards, and the Class Deans

Amherst College · Amherst, MA · 1 mo ago
Administrative$26–$28.75/hrFull-time
We need to output HTML fragment with sections only if real content. Must include headings:

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Key content: - Intro: Amherst Campus Full Time JR7354 Amherst has taken a leadership role... (some description about diversity). That's about the college. Could be "About the role" or "About the College". But we need sections: maybe "About the role" (description of position). The posting includes: "Amherst College invites applications for the Office Manager for Student Care, Community Standards, and the Class Deans position. The Office Manager for Student Care, Community Standards, and the Class Deans is a full-time, year-round position. The expected salary range for this job opportunity is: $26 to $28.75 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information." Then "Reporting to the Associate Dean of Students ... coordinates and performs a wide variety of activities that increase efficiency, supports the work of the Care & Accountability and Class Dean Teams, and ensures the smooth operation of Student Care, Community Standards, and the Class Deans. This role is a full-time and year-round position." Then "All members of the Division of Student Affairs are active members in fostering a diverse workforce, improving diverse student experiences, and participating in the College's efforts to create a respectful, inclusive, and welcoming work environment. We welcome candidates who are active problem solvers, eager to improve the student experience, and curious about innovative solutions to both challenging and routine tasks." Then "Summary Of Responsibilities" with a long list. Then "Qualifications Required" and "Preferred". We need to decide sections: maybe "About the role" (intro description), "Responsibilities" (the summary of responsibilities), "Qualifications" (required and preferred), "Benefits" (benefits package mention), "Pay" (salary range). Schedule? It mentions full-time, year-round. That's schedule info. Could include Schedule section if we have specific schedule info: "full-time, year-round position". That's schedule. So we can include Schedule. We must not create sections with filler. So we need to ensure each section has substantive content. We must not repeat job title as heading. So no heading "Office Manager for Student Care, Community Standards, and the Class Deans". Use headings like About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. We must use

    for section headings. We must use
    • for any list of duties/requirements/benefits. For prose, use

      . We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details like salary range, benefits mention, responsibilities list (the long list). We need to keep them as list items. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "Click here for Benefits Information." (maybe that's a link; but it's not boilerplate? It's a link to benefits info; maybe we keep as part of Benefits section? It says "Click here for Benefits Information." That's an instruction to click; maybe considered application instruction? It's not exactly application instruction but it's a link. Might be considered part of benefits info. However we should remove application instructions like "Interested candidates are asked to submit a resume and cover letter online at ..." etc. Also "Review of applications will begin immediately..." etc. Also "Amherst College is committed to an inclusive hiring process..." etc. Also "It is unlawful in Massachusetts to require or administer a lie detector test..." etc. Also the copyright and posted by... So we need to drop those. We need to keep substantive info: description of college's diversity commitment, role description, salary range, benefits package, responsibilities (the long list), qualifications (required and preferred). Also schedule: full-time, year-round. We need to avoid duplication: there are repeated statements like "This role is a full-time and year-round position." appears twice; we can keep once. We need to format responsibilities as a list (

      • ). The responsibilities are many bullet points; we can turn each sentence into a list item. However the instruction: "Use
        • for any list of duties/requirements/benefits". So we need to make a list for responsibilities. Could also make separate lists for duties under each subheading? But we can just make one big list. Similarly qualifications: required and preferred; we can make a list. Benefits: we have statement about comprehensive, highly competitive benefits package; maybe also mention "Click here for Benefits Information." but that's an instruction; we could keep the description but drop the link instruction. So Benefits section:

          Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families.

          Pay:

          The expected salary range for this job opportunity is: $26 to $28.75 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations.

          Schedule:

          This is a full-time, year-round position.

          About the role: Could combine the introductory description about Amherst's diversity commitment and the role invitation. Let's craft a paragraph: "Amherst College has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Amherst College invites applications for the Office Manager for Student Care, Community Standards, and the Class Deans position. Reporting to the Associate Dean of Students, the Office Manager coordinates and performs a wide variety of activities that increase efficiency, supports the work of the Care & Accountability and Class Dean Teams, and ensures the smooth operation of Student Care, Community Standards, and the Class Deans." That seems substantive. We need to avoid duplication: we already mentioned full-time year-round in schedule; we can keep that. Now we need to ensure we don't include any boilerplate like "Click here for Benefits Information." We'll drop that. Also need to drop the "Summary Of Responsibilities" heading (since we will use our own heading). We'll just output

          Responsibilities

          then list. We need to preserve all substantive information from responsibilities list. Let's extract the responsibilities bullet points from the text. The responsibilities section after "Summary Of Responsibilities" includes many items, each starting with a bolded phrase? Actually the text: "Office Support Provides front-line customer service for Care and Accountability and the Class Deans. Serves as the primary receptionist for visitor greeting in the Converse 201 office. Greets and directs staff, faculty, students, service providers and other visitors, acting as a key information resource and facilitator of referrals to the appropriate persons/departments. Triages all incoming visitors to appropriate resources. Serves as the first point of contact for the Care & Accountability Team and Class Deans, frequently interacting with students, staff, faculty, and families in a fast-paced environment. Fosters a warm, inclusive, and professional office environment, acting as a key information resource and facilitator of referrals to the appropriate persons/departments. Answers and directs phone calls for Care and Accountability and Class Deans Relies upon good judgment to assess the urgency of requests and takes appropriate action, maintaining a high degree of sensitivity and confidentiality at all times. Appropriately triages situations and issues presented by staff, faculty, and external constituents to appropriate staff members for resolution. Establishes and maintains confidential files and databases to ensure organization, completeness, accuracy, and accessibility of information regarding a variety of student processes administered by the Care & Accountability Team. Schedules some appointments, meetings, programming, and major office recurring activities. Schedules and coordinates room reservations. Assists with the production of office brochures/marketing materials (posters, flyers, door hangers, etc.) Updates and maintains an Amherst College Student Resources card to be distributed to students and staff. Updates and edits department websites. Assists with updates to the Student Code of Conduct. Supervises student staff team, including: hiring, scheduling, and workload management Assists with purchasing, invoicing, and recording financial transactions Performs office management duties as assigned, including but not limited to: ○ Manages inventory of general office supplies for Care and Accountability and the Class Deans. ○ Manages and works with supply vendors for office supplies: WB Mason Water, Amazon Punchouts, Staples, Infoshred. Works with Campus Print and Mail for office paper and other supplies needed. ○ Processes any invoices in Workday for vendors used for office equipment/supplies. ○ Ensures and coordinates coverage for the Converse 201 office. ○ Primary point person for office opening and closing. ○ Manages all office closure notifications and coordination of who is expecting appointments. ○ Manages incoming correspondence, including the distribution of department mail. ○ Primary contact for Copier Service and troubleshooting. Assists in the preparation of the annual report and other reports and analyses as requested. Provides guidance and support to the Class Deans, as well as other departments, regarding Maxient configuration and Maxient training. Coordinates data for the Care and Accountability Team using Maxient. Conducts annual Maxient system health check for Care and Accountability and Class Deans. Provides back-up to the Assistant to the Class Deans as necessary Completes Academic Records Requests for former students. Verifies procurement card transactions for Care and Accountability. Works with a variety of departments to create and distribute custom "swag" for Care and Accountability. Facilitates all student records requests in accordance with FERPA regulations, in collaboration with appropriate college personnel, including Associate Dean for Care & Accountability, Registrar, General Counsel, and others. Community Standards Support Completes an array of confidential administrative tasks in support of the maintenance of the honor code, community standards of behavior, and informal and formal adjudications of conflicts that arise. Manages the Community Standards email address and responds to all inquiries and requests in a timely manner. Administratively supports the selection, training and utilization of the Community Standards Review Board. Enters case information and stewards case completion via Maxient (digital case management module). Implements logistics for Student Conduct Hearings. Assists in the creation, preparation, and dissemination of training materials for the Community Standards Review Board and Advisors. Responds to inquiries regarding law school and medical school certifications and College policies and procedures. Care Team Support Assists with coordination of the Leave/Return process including notifying campus partners (via Leave/Return Listserv) when students withdraw from

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