Office Manager Denton

About the role

Manage both office locations in Denton. Travel between two locations to attend meetings with insurance companies and manage IT issues.

Responsibilities

• Process payroll and PTO
• Coach staff and train for better patient care & satisfaction
• Conduct performance evaluations for staff
• Attend regular staff meetings
• Manage office supplies and inventories
• Track patient satisfaction scores and social media ratings
• Assign overdue annual physicals and quality metric measures to staff and track their progress
• Manage referrals and prior authorizations, ensuring staff complete these tasks daily
• Follow-up with eCW for ticket issues and updates
• Manage utilities with contractors
• Answer patient statements and billing questions
• Communicate and coordinate with the Offsite billing team
• Provide weekly reports to the Physician
• Manage contract staff, ensuring they are available daily for both locations

Qualifications

• Experience managing office operations in multiple locations
• Strong communication and interpersonal skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Knowledge of eCW and ability to manage IT issues
• Ability to manage office supplies and inventories
• Experience with patient scheduling and management
• Excellent organizational and time management skills

Skills

• eCW
• MS Office - Word, Excel, Outlook