Office Manager — Dearborn, MI (On-Site)

About The Role

Jackson Dawson is seeking an Office Manager for their Dearborn, Michigan office. This role requires a proactive and personable individual who can support the office's needs and enhance its operations.

Responsibilities

• Act as the go-to resource for all office needs, including maintenance, mail, and supplies.
• Oversee the day-to-day operations of the office, handling correspondence, supply requests, and clerical workflows.
• Lead and coordinate the receptionist and runner teams, ensuring seamless service from intake through procurement, delivery, meeting setup, and follow-up.
• Manage food and beverage services, including inventory, ordering, and coordination with support staff.
• Schedule meetings, appointments, and conference room usage, and train, cross-train, and mentor front office staff.
• Collaborate with HR to implement and maintain office policies, and build and manage vendor relationships.
• Evaluate office processes and recommend improvements to boost efficiency.
• Warmly greet and assist visitors, setting a positive tone for the office.
• Take on additional responsibilities as needed.

Qualifications

• Minimum of 5 years of office management experience, preferably in a hospitality-driven or fast-paced setting.
• Demonstrated success in office management, administration, or a related field.
• Deep understanding of office systems, procedures, and professional etiquette.
• Experience negotiating and managing contracts for office equipment and services.
• Hands-on proficiency with office technology, including Mac systems, copiers, and phone systems.
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), macOS, GoToMeeting, and Smartsheet.
• Flexibility and composure under pressure, with sharp attention to detail and strong problem-solving skills.
• Excellent written and verbal communication skills, with confidence engaging both clients and internal teams.
• Outstanding organizational, time management, and multitasking abilities.

Work Location

This is a full-time, on-site role based at Jackson Dawson's Dearborn, Michigan office. Regular in-office presence is required to support teams, visitors, and daily operations.