Office Manager (Boise, ID) (#5016)

About the Role

Join our Boise office as our Office Manager and be a key partner to local leadership in running a high-performing, client-focused operation. In this role, you will lead day-to-day office management; build trusted relationships with attorneys and business professionals; oversee staffing, supervision, and hiring; support attorney recruiting; and contribute to financial management and operations. If you bring strong administrative, managerial, and leadership skills, and thrive in a fast-paced, professional environment, then we’d welcome the opportunity to meet you.

Key Responsibilities

• Assess office needs and concerns through regular meetings with office leadership, lawyers, and business professionals.
• Manage office operations, including determining appropriate staffing levels, obtaining necessary approvals, and partnering with Human Resources to recruit for open positions.
• Provide orientation, onboarding, and training to all business professionals regarding firm policies and office procedures and coordinate training for job-specific requirements.
• Conduct employee evaluations, administer increases, and counsel employees who are not meeting the firm’s standards.
• Coordinate and manage work allocation within the office and the workload, including overtime, and coverage for absences.
• Consult with employees to assist in resolving problems, and, where appropriate, act as facilitator in dealing with attorneys.
• Act as primary contact between the Boise office and Dorsey Administration by answering questions and facilitating problem solving.
• Support and advance the Firm’s dedication to culture and engagement.
• Plan office events and other activities to foster employee engagement.
• Assist with budget planning and monitoring office expenses.
• Review and approve expense reimbursements in accordance with firm policies.
• Order office supplies and monitor supply inventory.
• Provide backup coverage for reception, answer phones, and provide excellent customer service.
• Oversee office checking account reconciliation and submit checking account reimbursement requests.
• Reconcile the office credit card.
• Assist with on-campus recruiting and act as contact for law school placement offices.
• Work with Boise Office Head and Lawyer Recruiting Department to schedule interviews, coordinate travel, and facilitate evaluations for all lateral associates and summer associates.
• Conduct summer associate orientation and assist with organizing social activities.
• Assist the Marketing department with event management, including seminars, receptions, and special events.
• Assist with office sponsorships, including obtaining appropriate approval, submitting paperwork, and monitoring office marketing budget.
• Assist with processing Foundation applications and renewals.
• Act as liaison between the Boise Office and Building Management communicating facilities and security requirements and updates.
• May perform other duties not listed above.

Qualifications & Skills

• Bachelor’s degree and at least 5 years of related supervisory/management experience, preferably in a law firm.
• Successful experience in implementation of management policies, practices, procedures, and systems.
• Strong administrative, management and leadership abilities.
• Strong collaboration skills and ability to provide general management direction and strategic guidance to lawyers, managers, and business professionals.
• Ability to anticipate and identify problems/issues; recommend and implement solutions/alternative courses of action.
• Ability to maintain confidentiality with sensitivity and discretion, sometimes dealing with difficult management decisions and situations.
• Strong client service focus and commitment to Dorsey’s values.
• Excellent conflict management, coaching and interpersonal skills.
• Excellent oral and written communication skills.
• Ability to maintain effective working relationships with all levels of Firm personnel in a team environment.
• Ability to facilitate individual and group meetings.
• Ability to meet deadlines, synthesize information, delegate, follow up and monitor projects.
• Ability to manage multiple priorities and projects; ability to work under pressure.
• Excellent technical skills, including Microsoft Office (Word, Excel, Outlook).

About Dorsey

Dorsey & Whitney is a global law firm with over 650 lawyers across 22 offices in the United States, Canada, Europe and Asia. We provide strategic legal counsel to companies worldwide across a diverse range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology. Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits.

Benefits

Our benefits are available to business professionals working 17+ hours/week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey’s benefit package includes:

• Comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with Firm contribution
• Basic and optional life insurance
• Short and long-term disability
• Paid time off
• Up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth
• Paid holidays
• Paid volunteer day
• Discretionary bonuses (if bonus eligible)
• Adoption assistance
• Healthcare, dependent care, and transportation pre-tax reimbursement accounts
• Back-up child and elder care program
• Education and college advising program
• Virtual tutoring
• Wellbeing programs and activities
• Mass transit program (certain offices)
• Travel assistance program
• 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost

Some benefits are subject to eligibility criteria.

Our Culture & Recognition

One of our greatest strengths is a friendly, cooperative culture that values and appreciates each individual. Dorsey has received external recognition for our welcoming workplace, including:

• Mansfield Certification Plus (Diversity Lab)
• Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers)
• 100% rating on the Corporate Equality Index (Human Rights Campaign)
• Gold Standard Certification (Women in Law Empowerment Forum)
• Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption)