Office Manager
US Oral Surgery Management · Encinitas, CA · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. Need to extract content.
Given description: It includes POSITION PURPOSE, Principal Responsibilities And Duties, Minimum Qualifications, Work Environment/Physical Demands, About Us (maybe not needed), etc.
We need to map to sections:
- About the role: could be POSITION PURPOSE paragraph.
- Responsibilities: Principal Responsibilities And Duties (list of duties). Should be
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. Need to extract content.
Given description: It includes POSITION PURPOSE, Principal Responsibilities And Duties, Minimum Qualifications, Work Environment/Physical Demands, About Us (maybe not needed), etc.
We need to map to sections:
- About the role: could be POSITION PURPOSE paragraph.
- Responsibilities: Principal Responsibilities And Duties (list of duties). Should be - .
- Requirements: maybe Minimum Qualifications? Actually Minimum Qualifications is a list of qualifications. Could be Requirements.
- Qualifications: maybe Previous Experience/Education? Or combine.
- Skills: maybe list of skills like communication, strategic thinking, etc.
- Benefits: Not mentioned. So omit.
- Pay: Not mentioned. Omit.
- Schedule: Not mentioned. Omit.
We need to ensure we don't create sections with placeholder text. So only include sections with substantive content.
We have content for About the role (POSITION PURPOSE). Responsibilities (Principal Responsibilities And Duties). Requirements (Minimum Qualifications). Qualifications (Previous Experience/Education). Skills (maybe list of abilities like communication, strategic thinking, etc). Work Environment/Physical Demands maybe could be under a separate section? Not in allowed headings list; but we could incorporate into About the role or Responsibilities? Probably not needed. Could omit.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from those sections.
Let's extract:
POSITION PURPOSE paragraph: "The Office Manager leads the overall Practice operations and drives outstanding patient care within assigned Location(s), including but not limited to the successful execution of the financial business plan, overseeing all talent development, training and facility maintenance objectives. Ensures compliance, bottom line profit margin, succession planning, best practice execution, referral development and talent management to build a highly efficient and profitable Practice. Ensures all USOSM’s standards are adhered to and executed consistent with company direction."
Principal Responsibilities And Duties: multiple bullet-like sentences. We need to turn each into
- . Let's list them:
- Achieves Practice financial objectives for revenue, expenses and profit performance, within assigned Practice(s) and assists with developing and driving respective growth budgets via support of Marketing initiatives
- Ensures the maintenance of fiscal reporting procedures within the Practice are in full compliance with established company policies including but not limited to, Payer Relations, Credentialing, Revenue Cycle Management, Accounts Receivables / Payables, and Inventory Management
- Drives outstanding Patient care, Practice efficiency and productivity through ad hoc projects and all company Business essentials including but not limited to Strategic Scheduling, Leading Reach, Staging Process, Insurance Verification, Treatment and Planning
- Ensures effective communication with Surgeons on key performance metrics including leading and lagging indicators of the Practice’s financial performance as well as the process needs of the Practice
- Leads the execution of all performance management processes for non-clinical and clinical employees in the Practice to include rewards and recognition, fostering positive morale, conflict resolution and disciplinary procedures, up to and including termination of employment
- Supervises all Practice non-clinical and clinical employees while promoting a positive working environment that is aligned with the company’s POWER values and in conjunction with the Practice’s vision and mission
- Holds accountability for staffing strategy and labor management, aligning team resources with surgeon operating schedules to support operational performance and fiscal responsibility. Ensures appropriate staffing coverage for the Practice, training new and existing employees in all processes, policies and procedures and oversees all aspects of employee timekeeping including over time management. Assess talent at all levels within the Practice, provide ongoing coaching, training and feedback to develop the best talent in the industry
- Manages all appropriate level of supplies to budget, instruments and equipment; verifies all treatment rooms are fully stocked and contain proper equipment to ensure an outstanding Patient experience
- Oversees and maintains licensure requirements for Doctors and Surgical Assistants to ensure all clinical employees complete all required yearly continuing education hours to maintain licensure requirements
- Leads all aspects of compliance including Federal and State law, OSHA, HIPPA, Nitrous, I-9 Verification, Anti-Harassment as well as maintains a high level of confidentiality with extremely sensitive information
- Performs other related duties as assigned
Minimum Qualifications: list:
- Outstanding verbal and written communication and collaboration skills with Surgeons and or Medical Doctors
- Thinks and acts strategically while driving a high level of accountability to direct reports
- Leads with Integrity and Respect while effectively managing the performance of her / his team
- Manages performance for all Practice(s) assigned through influence and direct report relationships
- Applies a Growth Mindset in all aspects of day-to-day responsibilities
- Establishes a track record of delivering measurable results and making sound business decisions
- Proven ability to create a high performing team
- Excellent Patient / Customer Service and multi-tasking skills
- Ability to work through projects and drive out efficiencies
- High experience in metric and key performance indicators that create 8%+ in compounded annual growth
- Strong attention to details and high level of accuracy while maintaining short deadlines
- Well experienced in Microsoft Outlook, PowerPoint, Excel, and Word
Previous Experience/Education:
- Associate degree preferred or related years of professional leadership working experience
- 2+ years of operational leadership experience, experience within the dental and or healthcare industry is preferred
Work Environment/Physical Demands:
- Working conditions are normal for an office environment
- Frequent use of hands to manipulate the keyboard, telephone, files and other equipment
- Ability to lift up to 10 pounds
About Us paragraph maybe not needed but could be considered "About the role"? Already have purpose. Might omit.
We need to decide sections:
- About the role: POSITION PURPOSE (as paragraph)
- Responsibilities: list as above
- Requirements: Minimum Qualifications (list)
- Qualifications: Previous Experience/Education (list)
- Skills: maybe combine some of the Minimum Qualifications that are skill-based? But we already used Minimum Qualifications as Requirements. Could treat Skills as separate list of abilities like communication, strategic thinking, etc. However we risk duplication. The instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Requirements and Qualifications into one section? But headings are fixed; we can omit sections if no content. We could put Requirements as Minimum Qualifications, Qualifications as Previous Experience/Education, Skills as maybe the list of skills like "Outstanding verbal and written communication..." etc. But that duplicates.
Better: Use Requirements for Minimum Qualifications, Qualifications for Previous Experience/Education, Skills for the list of abilities like communication, strategic thinking, etc. But those abilities are already in Minimum Qualifications. However we could split: Minimum Qualifications includes both soft skills and technical skills. Could treat Requirements as the bullet list of qualifications (education/experience) and Skills as the abilities list. But the Minimum Qualifications list includes both. Let's examine: Minimum Qualifications bullet list includes many skill-like items. The Previous Experience/Education is separate.
Thus we could set:
- Requirements: Minimum Qualifications (the bullet list of skill/experience requirements)
- Qualifications: Previous Experience/Education (associate degree, 2+ years experience)
- Skills: maybe we could extract a subset like "Outstanding verbal and written communication...", "Thinks and acts strategically...", etc. But that duplicates.
Given instruction to avoid thin sections, maybe better to have only About the role, Responsibilities, Requirements (combining Minimum Qualifications and Previous Experience/Education), and Skills (maybe the technical skills like Microsoft Office). But we need to preserve all info; we can include all details in those sections.
Let's decide:
Section About the role: POSITION PURPOSE paragraph.
Section Responsibilities: list of duties.
Section Requirements: combine Minimum Qualifications and Previous Experience/Education into one list? But that would mix qualifications and experience. Could be okay but might be considered thin? It's substantive.
Section Skills: maybe list of technical skills: "Well experienced in Microsoft Outlook, PowerPoint, Excel, and Word". Also maybe "High experience in metric and key performance indicators". But that's also in Minimum Qualifications.
Given the instruction to prefer few substantive sections, we could have About the role, Responsibilities, Requirements (which includes Minimum Qualifications, Previous Experience/Education, and Skills). That would be three sections. That seems reasonable.
Thus we will output:
About the role
The Office Manager leads the overall Practice operations and drives outstanding patient care within assigned Location(s), including but not limited to the successful execution of the financial business plan, overseeing all talent development, training and facility maintenance objectives. Ensures compliance, bottom line profit margin, succession planning, best practice execution, referral development and talent management to build a highly efficient and profitable Practice. Ensures all USOSM’s standards are adhered to and executed consistent with company direction.
Responsibilities
- Achieves Practice financial objectives for revenue, expenses and profit performance, within assigned Practice(s) and assists with developing and driving respective growth budgets via support of Marketing initiatives
- Ensures the maintenance of fiscal reporting procedures within the Practice are in full compliance with established company policies including but not limited to, Payer Relations, Credentialing, Revenue Cycle Management, Accounts Receivables / Payables, and Inventory Management
- Drives outstanding Patient care, Practice efficiency and productivity through ad hoc projects and all company Business essentials including but not limited to Strategic Scheduling, Leading Reach, Staging Process, Insurance Verification, Treatment and Planning
- Ensures effective communication with Surgeons on key performance metrics including leading and lagging indicators of the Practice’s financial performance as well as the process needs of the Practice
- Leads the execution of all performance management processes for non-clinical and clinical employees in the Practice to include rewards and recognition, fostering positive morale, conflict resolution and disciplinary procedures, up to and including termination of employment
- Supervises all Practice non-clinical and clinical employees while promoting a positive working environment that is aligned with the company’s POWER values and in conjunction with the Practice’s vision and mission
- Holds accountability for staffing strategy and labor management, aligning team resources with surgeon operating schedules to support operational performance and fiscal responsibility. Ensures appropriate staffing coverage for the Practice, training new and existing employees in all processes, policies and procedures and oversees all aspects of employee timekeeping including over time management. Assess talent at all levels within the Practice, provide ongoing coaching, training and feedback to develop the best talent in the industry
- Manages all appropriate level of supplies to budget, instruments and equipment; verifies all treatment rooms are fully stocked and contain proper equipment to ensure an outstanding Patient experience
- Oversees and maintains licensure requirements for Doctors and Surgical Assistants to ensure all clinical employees complete all required yearly continuing education hours to maintain licensure requirements
- Leads all aspects of compliance including Federal and State law, OSHA, HIPPA, Nitrous, I-9 Verification, Anti-Harassment as well as maintains a high level of confidentiality with extremely sensitive information
- Performs other related duties as assigned
Requirements
- Outstanding verbal and written communication and collaboration skills with Surgeons and or Medical Doctors
- Thinks and acts strategically while driving a high level of accountability to direct reports
- Leads with Integrity and Respect while effectively managing the performance of her / his team
- Manages performance for all Practice(s) assigned through influence and direct report relationships
- Applies a Growth Mindset in all aspects of day-to-day responsibilities
- Establishes a track record of delivering measurable results and making sound business decisions
- Proven ability to create a high performing team
- Excellent Patient / Customer Service and multi-tasking
About the role
The Office Manager leads the overall Practice operations and drives outstanding patient care within assigned Location(s), including but not limited to the successful execution of the financial business plan, overseeing all talent development, training and facility maintenance objectives. Ensures compliance, bottom line profit margin, succession planning, best practice execution, referral development and talent management to build a highly efficient and profitable Practice. Ensures all USOSM’s standards are adhered to and executed consistent with company direction.
Responsibilities
- Achieves Practice financial objectives for revenue, expenses and profit performance, within assigned Practice(s) and assists with developing and driving respective growth budgets via support of Marketing initiatives
- Ensures the maintenance of fiscal reporting procedures within the Practice are in full compliance with established company policies including but not limited to, Payer Relations, Credentialing, Revenue Cycle Management, Accounts Receivables / Payables, and Inventory Management
- Drives outstanding Patient care, Practice efficiency and productivity through ad hoc projects and all company Business essentials including but not limited to Strategic Scheduling, Leading Reach, Staging Process, Insurance Verification, Treatment and Planning
- Ensures effective communication with Surgeons on key performance metrics including leading and lagging indicators of the Practice’s financial performance as well as the process needs of the Practice
- Leads the execution of all performance management processes for non-clinical and clinical employees in the Practice to include rewards and recognition, fostering positive morale, conflict resolution and disciplinary procedures, up to and including termination of employment
- Supervises all Practice non-clinical and clinical employees while promoting a positive working environment that is aligned with the company’s POWER values and in conjunction with the Practice’s vision and mission
- Holds accountability for staffing strategy and labor management, aligning team resources with surgeon operating schedules to support operational performance and fiscal responsibility. Ensures appropriate staffing coverage for the Practice, training new and existing employees in all processes, policies and procedures and oversees all aspects of employee timekeeping including over time management. Assess talent at all levels within the Practice, provide ongoing coaching, training and feedback to develop the best talent in the industry
- Manages all appropriate level of supplies to budget, instruments and equipment; verifies all treatment rooms are fully stocked and contain proper equipment to ensure an outstanding Patient experience
- Oversees and maintains licensure requirements for Doctors and Surgical Assistants to ensure all clinical employees complete all required yearly continuing education hours to maintain licensure requirements
- Leads all aspects of compliance including Federal and State law, OSHA, HIPPA, Nitrous, I-9 Verification, Anti-Harassment as well as maintains a high level of confidentiality with extremely sensitive information
- Performs other related duties as assigned
Requirements
- Outstanding verbal and written communication and collaboration skills with Surgeons and or Medical Doctors
- Thinks and acts strategically while driving a high level of accountability to direct reports
- Leads with Integrity and Respect while effectively managing the performance of her / his team
- Manages performance for all Practice(s) assigned through influence and direct report relationships
- Applies a Growth Mindset in all aspects of day-to-day responsibilities
- Establishes a track record of delivering measurable results and making sound business decisions
- Proven ability to create a high performing team
- Excellent Patient / Customer Service and multi-tasking