Office Manager

Department: Executive Office | Supervisor: AVP, People & Culture | Status: Hourly, Nonexempt, Full-time (37.5 hours per week) | Location: UWGLV Office, Allentown, PA (based in person for at least 60% of work schedule)

About the role

Manage all office operations; ensure our physical space is clean, welcoming and functional, all staff have the physical resources they need to conduct their work and we are providing excellent hospitality to guests. Provide ad hoc administrative support as needed across the organization.

Responsibilities

• Execute on office operations (25% of time): maintain supplies inventory, distribute mail & packages, manage meeting spaces, schedule zoom, triage web submission forms, arrange for office services, manage office operations budget.
• Provide ad hoc administrative support for executives and departments (30% of time): act as a floating admin, provide light executive support to leads without a dedicated assistant and light administrative support for departments without an admin.
• Manage physical office space (20% of time): Ensure our physical space is clean, welcoming and functional. Manage facilities requests, office furniture, cube assignments, building badges, parking use.
• Direct office hospitality (5% of time): Ensure visitors to the office and attendees at our events experience excellence in hospitality, feel cared for, welcomed and valued. Organize food service with standardized vendors, SOPs and spend limits.
• Org-wide Office Operations (10% of time): participate as a member in the admin pool, answering the main phone line on rotation, fielding 211 call requests and assisting at events.

Requirements