Jobs · Administrative · Texas

Office Manager

Topgolf · El Paso, TX · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Topgolf" then "What We’re Seeking", "THE ROLE", "What You Will Do", "CORE COMPETENCIES FOR SUCCESS", "Qualifications", "Physical Requirements", "Benefits". Also there is "Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify." That's benefits. Also schedule? Not explicitly given, but mentions flexible schedule including evenings, weekends, holidays, extended hours during peak periods. That's schedule info. Should we include a Schedule section? The instruction: include a section ONLY when posting has real, specific content for it. The posting does mention schedule specifics: "As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons." That's schedule content. So we can include a Schedule section. Pay: Not mentioned. So no Pay section. Benefits: Yes. We need headings:

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to appropriate headings. We have sections: About Topgolf (maybe "About the role"? Actually "About Topgolf" is company overview. Could be "About the role"? But they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use those headings if content matches. Let's decide: - About the role: Could include "What We’re Seeking" and "THE ROLE" description. Might combine. - Responsibilities: Could be "What You Will Do" list. - Requirements: Could be "Qualifications" and "Physical Requirements". Might separate? But they said prefer few substantive sections over many thin ones. Could combine Qualifications and Physical Requirements into Requirements? But they have separate headings for Qualifications and Skills. However we can use Qualifications heading for qualifications, and maybe Skills heading for core competencies? Actually core competencies could be Skills. So we can have:

About the role

(company overview + what we're seeking + the role description)

Responsibilities

(What You Will Do bullet list)

Requirements

(Qualifications + Physical Requirements) maybe combine.

Skills

(Core Competencies for Success)

Benefits

(Benefits paragraph)

Schedule

(flexible schedule sentence) We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate: EEO, ADA, etc. Also remove "Sounds like a fit? We can’t wait to meet you!" maybe considered application instruction? It's a call to action; maybe remove as it's application instruction? The instruction: remove application instructions. That line is like a call to apply; we should drop it. Also remove "View team member benefits here." maybe part of benefits but it's a link; we can keep benefits description but drop the link instruction? It's not essential; but we can keep the benefits text without the link. The instruction: preserve ALL substantive information; do not invent or summarize away detail. The link is not substantive; we can drop it. Also remove "Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify." That's benefits; keep. Now produce HTML. We need to use
  • for any list of duties/requirements/benefits. For responsibilities list (What You Will Do) we have many bullet-like sentences; we should convert to
    • . Similarly for qualifications maybe list? Qualifications are sentences; we can make list. Physical requirements also list. Benefits list? Benefits are a sentence with items separated by commas; could be list but not required; but we can make list for clarity. Core competencies list also. We must not create empty sections. Let's extract content. About Topgolf paragraph: "About Topgolf Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back." What We’re Seeking paragraph: "Are you the person who makes everything run behind the scenes without anyone having to ask? Do you bring structure, accuracy, and calm to a high-volume operation and take genuine pride in having your house in order? We're looking for an Office Manager who understands that back-of-house operations are the backbone of a high-performing venue. Someone who manages administrative functions, supports leadership, and creates the organized, compliant, and efficient environment that lets everyone else do their jobs well. No detail is too small. Every system matters. If you bring order to complexity and own the details others overlook, this is where that work is valued." THE ROLE paragraph: "The Office Manager is the operational and administrative hub of the Topgolf venue. This role is responsible for Human Resources administration, payroll processing, hourly recruiting, financial controls, procurement, and compliance; ensuring the behind-the-scenes functions that keep the venue running are executed accurately and on time. The Office Manager also leads and develops a team of Admins, serves as the on-site liaison for Home Office HR and team members Relations, and partners with venue leadership to maintain a well-run, compliant, and people-first operation. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons." We could split schedule out later. What You Will Do: list of duties: - Own HR and Payroll Administration - Function as the site liaison for Home Office HR and Team members Relations issues - Ensure consistency with and compliance to federal and state employment regulations - Administer HR and Payroll systems accurately and on time - Process bi-weekly payroll with a high degree of accuracy - Assist with new hire onboarding and create and maintain personnel files - Administer Team members tips in accordance with venue policy - Manage Financial Operations - Provide financial support through petty cash handling, safe counts, change orders, and daily cash reconciliations - Process invoices for payment and follow up with vendors to ensure timely resolution - Order office supplies and manage procurement within budgetary guidelines - Support venue leadership in maximizing profit and revenue through accurate financial administration - Lead and Develop the Admin Team - Supervise a team of Admins in providing best-in-class internal service to the Topgolf team - Coach and develop the admin team and drive Team members engagement - Delegate tasks clearly and follow up to ensure timely and accurate completion - Build a team culture rooted in professionalism, accuracy, and care for the people we serve - Own Hourly Recruiting - Manage the full hourly recruiting cycle — from job posting and sourcing to interview scheduling and offer processing - Partner with department managers to understand staffing needs and prioritize open roles - Maintain accurate and up-to-date job postings across all recruiting platforms - Screen applicants, coordinate interviews, and ensure a professional and welcoming candidate experience - Track recruiting activity, pipeline status, and time-to-fill metrics for venue leadership - Support onboarding of new hourly Team members to ensure a smooth start from day one - Support Venue Operations - Perform additional operational duties as assigned by venue leadership - Partner with department managers to resolve administrative and HR-related issues quickly - Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring We can flatten into list items; but some are sub-bullets. We can keep as list items with maybe dash; but we just need
      • . We'll produce each duty as a
      • . Might be long but okay. CORE COMPETENCIES FOR SUCCESS: list of competencies with descriptions. We'll make each competency as
      • with its description. Qualifications: list: - High school diploma or equivalent - 2+ years of experience in an office management or similar administrative role - 1+ year of experience in an HR or Payroll function - Experience with hourly recruiting, including job posting, candidate screening, and interview coordination preferred - Proficiency in MS Office products i.e. Word, Excel, and Outlook - Must be 21 years of age or older as required by state or local law Physical Requirements: list: - Ability to remain stationary for extended periods of time, including working at a desk or computer workstation - Ability to occasionally move about and navigate the venue or office environment to access files, equipment, attend meetings, or support operational needs - Ability to occasionally lift, carry, and/or move up to 25 pounds (e.g., files, boxes, office supplies) - Ability to travel to multiple venue locations and off-site meetings as required - Ability to operate a computer, keyboard, mouse, and standard office equipment on a consistent basis - Ability to communicate clearly and effectively, both verbally and in writing, in person, by phone, and electronically - Ability to hear and respond to verbal communication in a venue environment, including areas that may have moderate to high levels of background noise - Visual acuity sufficient to read documents, computer screens, and written correspondence - Ability to exchange accurate information in person and through various communication channels Benefits: "Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify." We can make list items: Free Play & 1/2 price food; Health, dental, vision; 401(k) team member match; free mental well-being platform. Schedule: "As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons." Now produce HTML. We need to ensure we don't include any markdown fences. Just raw HTML. Let's craft. We'll start with

        About the role

        then

        containing About Topgolf + What We’re Seeking + THE ROLE (maybe minus schedule sentence). We'll include schedule sentence later in Schedule section. We need to avoid duplication: THE ROLE includes schedule sentence; we will remove that sentence from THE ROLE paragraph and put it in Schedule. Thus About the role paragraph will combine About Topgolf, What We’re Seeking, and THE ROLE without schedule sentence. Let's extract THE ROLE without schedule: "The Office Manager is the operational and administrative hub of the Topgolf venue. This role is responsible for Human Resources administration, payroll processing, hourly recruiting, financial controls, procurement, and compliance; ensuring the behind-the-scenes functions that keep the venue running are executed accurately and on time. The Office Manager also leads and develops a team of Admins, serves as the on-site liaison for Home Office HR and team members Relations, and partners with venue leadership to maintain a well-run, compliant, and people-first operation." Now About the role paragraph: combine three paragraphs. Now Responsibilities: list from What You Will Do. We'll produce

        • for each duty. Might be many; okay. Now Requirements: combine Qualifications and Physical Requirements into one section? But we have separate headings Qualifications and Skills. We could make Requirements heading for qualifications, and Skills for core competencies. Physical requirements could be part of Requirements? Might be better to have Requirements include both qualifications and physical requirements. But we have also Skills heading for core competencies. Let's do:

          Requirements

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