Office Manager

Join a professional office with a friendly touch at Handyman Connection of Parker, a locally owned home improvement company that values excellent customer service, quality workmanship, and community connections.

About Us

Handyman Connection of Parker is locally owned and operated. Our professional office staff and skilled craftsmen take pride in providing outstanding service to homeowners. We are committed to accountability, teamwork, and building long-term customer relationships.

Responsibilities

• Follow up on all outstanding estimates, close sales, upsell additional services when appropriate, and help achieve the company's weekly and monthly revenue goals.
• Schedule work and coordinate daily with the Craftsmen team.
• Keep Craftsmen schedules up to date and fully booked.
• Order and confirm materials for jobs.
• Check on job progress throughout the day to keep projects on track.
• Conduct quality control follow-ups after work is completed.
• Follow up on estimates and ensure customer communication is timely.
• Collect deposits and confirm billing accuracy.
• Handle potential conflicts professionally and resolve them quickly.
• Ensure smooth communication between the office, customers, and field team.

Requirements

• Strong telephone, written, and interpersonal communication skills.
• Comfortable with Microsoft Office (Outlook, Excel, Word) and CRM systems.
• Multiple years of experience in handyman/home repair customer service, sales, office management, or scheduling role preferred.
• Knowledge of home repair or light remodeling is a must.

Skills

Top 5 traits we’re looking for:

• Accountability: takes ownership of responsibilities and results.
• Team Player: eager to support a growing small business and help others succeed.
• Coachable with a Positive Mindset.
• Fast Learner: able to quickly adapt and grow with the business.
• Tech-Savvy: confident navigating Jobber CRM, dispatching, and other office software.

Benefits

• $50,000/year base salary.
• Monthly performance bonuses based on results.
• 401k with company match after 90 days.
• Paid days off and paid holidays.
• Excellent training and support.
• Business casual, friendly office culture.
• Flexibility for partial remote work after training.
• Growth opportunities with a thriving local business.

Pay

$50,000/year + monthly performance bonuses.

Schedule

Full-time, traditional business hours (some remote flexibility).