Office Manager

About the role

Servpro of Dunedin/Palm Harbor South is hiring an Office Manager. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Responsibilities

• Assist in hiring office personnel and ensure employment best practices and compliance
• Manage the training and development plans for office team
• Oversee performance management for office team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports
• Assist with office staffing and compensation plan as needed

Requirements

• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• 5+ years of office, accounting, HR, or customer service management experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail
• Very self-motivated and goal-oriented with ability to multi-task
• Ability to successfully complete a background check subject to applicable law
• Experience in building a strong team with tangible leadership skills
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks Online
• Strong bookkeeping experience with QuickBooks Online
• Payroll experience a plus
• Experience collecting outstanding accounts
• Ability to learn new software, including proprietary software and Xactimate® estimating software preferred

Skills / Physical Demands / Competencies

• Ability to successfully complete a background check subject to applicable law
• This is a role in an office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

Benefits

• Competitive salary
• Paid time off