Office Manager

Qualifications

• Supervise all front desk staff and volunteer staff.
• Oversee schedule of all management and support staff.
• Ensure that all authorizations and billing sheets are completed.
• Track clients that use SCSC services and coordinate outreach efforts.
• Avoidance of non-compliance with Corporate Compliance standards.
• Ensure Privacy Act Notices and HIPPA notices are completed and properly uploaded into EHR system.
• Maintain program productivity by ensuring all referrals and supporting documents are uploaded into HER system.
• Work weekends and evenings as needed to cover front desk during staff absences.
• Order all program and office supplies; manage SCSC petty cash and other routine expenditures.
• Provide maintenance staff with instructions and guidance.
• Report repair needs to Central Maintenance.
• Troubleshoot consumer entitlements problems as related to Medicaid Eligibility.
• Review monthly encounter data to determine readiness for review by Quality Assurance (QA) and for submission to SUS third party billing vendor.
• Facilitate communication between Billing Specialist in Finance Department and Providers to correct any coding issues in EHR identified in Issue Tracker and/or Denials.
• Develop expertise in the Electronic Health Record (EHR) to provide training and support to new and existing staff.
• Respond to consumer needs promptly, accurately and with courtesy and respect.
• Represent the organization in a positive and appropriate manner to outside resources.
• Support the mission and values of SUS and draw attention to behavior that undermines group effectiveness or is inconsistent with core values.

Responsibilities

• Supervise all front desk staff and volunteer staff.
• Oversee schedule of all management and support staff.
• Ensure that all authorizations and billing sheets are completed.
• Track clients that use SCSC services and coordinate outreach efforts.
• Avoidance of non-compliance with Corporate Compliance standards.
• Ensure Privacy Act Notices and HIPPA notices are completed and properly uploaded into EHR system.
• Maintain program productivity by ensuring all referrals and supporting documents are uploaded into HER system.
• Work weekends and evenings as needed to cover front desk during staff absences.
• Order all program and office supplies; manage SCSC petty cash and other routine expenditures.
• Provide maintenance staff with instructions and guidance.
• Report repair needs to Central Maintenance.
• Troubleshoot consumer entitlements problems as related to Medicaid Eligibility.
• Review monthly encounter data to determine readiness for review by Quality Assurance (QA) and for submission to SUS third party billing vendor.
• Facilitate communication between Billing Specialist in Finance Department and Providers to correct any coding issues in EHR identified in Issue Tracker and/or Denials.
• Develop expertise in the Electronic Health Record (EHR) to provide training and support to new and existing staff.
• Respond to consumer needs promptly, accurately and with courtesy and respect.
• Represent the organization in a positive and appropriate manner to outside resources.
• Support the mission and values of SUS and draw attention to behavior that undermines group effectiveness or is inconsistent with core values.

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you . We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org .