Office Manager

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We need to parse the description. We have: - Description includes "The Organization:" paragraph about Seamen’s Society. That's about the organization, not necessarily "About the role". The job summary is after that. We need to decide sections: Likely we can have "About the role" (job summary), "Responsibilities" (Primary Duties And Responsibilities), "Requirements" (maybe includes Skills, Knowledge, and Abilities), "Qualifications" (Qualifications/Requirements), "Skills" maybe separate but we can combine. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include only those with real content. We have content for: - About the role: Job Summary paragraph. - Responsibilities: Primary Duties And Responsibilities (list of duties). - Requirements: maybe "Skills, Knowledge, and Abilities:" is a list of skills; but also "Qualifications/Requirements" includes Bachelor's degree etc. We could separate Skills and Qualifications. - Skills: "Skills, Knowledge, and Abilities:" bullet list. - Qualifications: "Qualifications/Requirements:" bullet list. - Benefits: "Why Join Us?" paragraph with benefits details. - Pay: Not mentioned explicitly. No pay info. So we should NOT include Pay section. - Schedule: Not mentioned explicitly; only "Due to the nature of the work environment, work hours will be based on needs of the agency and may vary." That's schedule info but vague; it's not specific like "full-time", "Monday-Friday 9-5". It says may vary. According to instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The schedule statement is vague "may vary". That's essentially not specific; we should not create Schedule section. Thus sections: About the role, Responsibilities, Skills, Qualifications, Benefits. We need to use

for each section heading. Use

• for any list of duties/requirements/benefits, and

  for prose. We must preserve ALL substantive information; do not invent or summarize away detail. Remove boilerplate etc. We need to include the organization description? It's part of description but not under a heading; maybe we can include it in About the role? The About the role section should contain job summary and maybe organization description? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." The organization description is not minor metadata; it's substantive about the organization. Should we include it? It could be part of About the role or maybe a separate section like "About the organization". But headings list only includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No "About the organization". So we could fold organization description into About the role as prose. Thus About the role

  About the role

  then a

  containing organization description + job summary. We must not repeat job title; we don't have it. Now Responsibilities: list each duty as

• . Need to capture all duties from "Primary Duties And Responsibilities". Let's extract them: - Monitor office coverage and coordinate staffing schedules for reception and administrative support functions. - Supervise administrative and reception staff, including hiring, onboarding, training, scheduling, work assignment, coaching, and performance management. - Ensure the timely completion and submission of weekly schedules, including the family time visitation and staff office day schedules. - Provide guidance and support to office staff regarding operational procedures, agency policies, and customer service standards. - Facilitate effective communication between program staff, administrative teams, and senior leadership to support efficient office operations. - Coordinate staff meetings, administrative training activities, and other activities to support effective office operations and staff development. - Ensure consistent implementation of organizational policies and procedures across both agency sites. - Serve as liaison with internal IT resources, including coordinating equipment deployment, technology upgrades, technology-related projects, and technology inventory management. - Support the implementation of office technology, software, and related systems. - Ensure reception and other client-facing services deliver a welcoming, trauma-informed, culturally responsive, and professional experience. - Monitor client flow and waiting areas to promote safety, confidentiality, and smooth service delivery. - Support program staff during agency events, community events, outreach activities, and stakeholder meetings. - Leads program closet inventory and receipt tracking for families in need. - Address client concerns related to office operations and facilities and facilitate appropriate resolution. - Serve as liaison between program staff and facilities, ensuring maintenance requests, repairs, and other related needs are communicated and addressed in a timely manner. - Conduct routine site inspections to ensure clean, safe, secure, and professional environments. - Monitor compliance with confidentiality standards, HIPAA, records management, and document retention requirements. - Manage and ensure case records are maintained according to program standards, including oversight of the archiving of discharged case records and adherence to the agency’s document retention and destruction policy. - Reconcile program related credit card statements, staff expenses, petty cash, food cards, and omni card distribution in accordance with established agency procedures. - Perform other duties/responsibilities as assigned within scope of position. We need to keep them as list items. Now Skills: "Skills, Knowledge, and Abilities:" list: - Strong planning, organizational, time-management, and follow-up skills. - Strong interpersonal, written, verbal, and customer service skills with the ability to communicate effectively and professionally. - Demonstrated ability to supervisor, train, coach, and support administrative and reception staff. (Note: typo "supervisor" but keep as is) - Ability to effectively prioritize multiple responsibilities and meet deadlines. - Proficiency in Microsoft Office applications, including Excel, Word, Outlook, PowerPoint and Teams - Ability to maintain confidentiality and exercise sound judgement when handling sensitive information. - Ability to work effectively across multiple agency locations and collaborate with staff at all levels of the organization. Now Qualifications: "Qualifications/Requirements" list: - Bachelor’s degree in business administration, management or related field required; Master’s degree preferred - Minimum of 3 years’ office management experience - Driver’s license preferred - Due to the nature of the work environment, work hours will be based on needs of the agency and may vary. (This is schedule info but we decided not to create Schedule section; maybe we can include it as a note in Qualifications? It's not a qualification but we could keep it as a separate paragraph under Qualifications? The instruction: do not create Schedule section unless posting actually states them. It does state work hours will be based on needs and may vary. That's schedule info but vague. We could include it as a note in Qualifications or maybe as a separate paragraph under Qualifications? It's not a qualification but it's a requirement about work hours. Could be placed under Qualifications as a note. However we must not create a Schedule section. So we can include that sentence as a

  under Qualifications after the list, or as a list item? It's not a qualification but it's a condition. We'll include it as a

  after the list. Now Benefits: "Why Join Us?" paragraph includes list of benefits. We need to turn that into

  • for any list of benefits. The paragraph includes multiple benefits each separated by sentences. We should extract each benefit as list items. Benefits listed: - Generous Paid Time Off & Holidays: Maintain a healthy work-life balance with our comprehensive PTO package: 13 paid holidays throughout the year, Summer Fridays to make the most of the season, ample time off so you can recharge and focus on what matters most. - Extensive Training & Professional Development: Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. - Robust Health Coverage (medical, dental & vision): Stay covered with our significantly subsidized plans designed to fit your needs. - Agency Paid Life Insurance & Financial Security: We provide an agency paid life insurance policy, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. - Commuter Benefit Program & Flexible Spending Account (FSA): Save money on daily expenses with our Commuter Benefit Program, using pre-tax dollars for transportation costs like parking and transit. Our FSA plan also allows you to save on medical, dental, and dependent care expenses, reducing your taxable income. - Exclusive Perks & Discounts: You'll gain access to Plum Benefits, the leading corporate entertainment benefits provider, to receive exclusive discounts and special offers for top attractions, sporting events, travel, and more. - Employee Assistance Program: Receive confidential support services for mental health, financial advice, personal well-being, and much more. - Internships & Referral Programs: Help shape the future! As an organization, we offer internships for those furthering their education in a related field, providing valuable hands-on experience. In addition, you can earn incentives for referring top talent to our team. We need to preserve all substantive information; we can keep each bullet as a list item containing the full sentence(s). Could split each benefit as separate
  • . Now we need to output only HTML fragment, no /, no markdown. Thus:

    About the role

    ... organization description + job summary ...

    Responsibilities

    • ... each duty ...
    ...

    Skills

    • ... each skill ...
    ...

    Qualifications

    • ... each qualification ...
    ...

    Due to the nature of the work environment, work hours will be based on needs of the agency and may vary.

    Benefits

    • ... each benefit ...
    ...
    We must ensure we didn't miss any substantive info: The organization description includes founding year, mission, services, number of professionals, families served. Include that. Job Summary: "The Office Manager oversees the daily administrative and operational functions of the two service locations, ensuring efficient office operations, regulatory compliance, quality customer service, and a safe, welcoming environment for staff, clients, and visitors. This position serves as a key liaison between program leadership, administrative staff, vendors, and external stakeholders." We need to include that. Now check for any other substantive info: "Seamen’s Society operates in two locations: Staten Island and Brooklyn. The position will support operations at both locations and requires the ability to travel between sites regularly ." This is location/travel requirement. Where to put? Could be under Qualifications or Responsibilities? It's a requirement about travel. Could be added as a qualification bullet. Since it's a requirement, we can add to Qualifications list as a bullet: "Ability to travel regularly between Staten Island and Brooklyn locations." We'll include that. Also "Due to the nature of the work environment, work hours will be based on needs of the agency and may vary." Already placed as p under Qualifications. Now check for any other info: "Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law." This is