Office Manager

What You Will Do

• Provides administrative support to the Administrator, the Facility Medical Director and the Directors to include typing and formatting correspondence, compilation of data, and coordination of the contract and policy review processes, and administrative reporting.
• Co-Chair of the RBHC Care Council reviewing and reporting patient satisfaction results to the leadership team and coordination of National Hospital Week and Customer Service Week activities.
• Follows the direction of the Riverside Care Difference Team.
• Supervises the Administrative Secretaries and the Communications Supervisor with oversight of the Communications Department. Ensures equitable distribution of responsibilities, proper scheduling and coverage.
• Maintains and processes payroll records for assigned areas to include Administration, and provides backup payroll support for the Communications team.
• Collaborates with Facility Medical Director and the President of the Medical Staff to ensure that the credentialing process and quality review of the general medical staff is in accordance with the General Medical Staff Bylaws.
• Reviews monthly Management Performance Reports and has oversight of the budgeting process for the following areas.
• Supports the Safety and Quality Director assisting with all accreditation processes and follow up for any citations. Assists in the coordination of policy and procedure revisions and the type of and maintenance of accreditation reports and corrective action plans.

Qualifications

• Education: Associates Degree, With advanced administrative skills in business and computer courses.
• Experience: Minimum of three years of related experience.
• Computer experience: Microsoft Office software, typing 45-55 WPM.