Office Manager at Redstone Orthodontics

Key Responsibilities

• Manage daily office operations, including scheduling, patient flow, and staff coordination
• Supervise and support administrative and clinical staff to ensure high performance and team cohesion
• Oversee patient billing, insurance claims, and financial transactions to ensure accuracy and compliance
• Maintain compliance with healthcare regulations and office policies
• Implement and improve office procedures to enhance efficiency and patient satisfaction
• Handle patient inquiries, concerns, and feedback professionally and promptly
• Cook up and improve office procedures to enhance efficiency and patient satisfaction
• Cook up and improve office procedures to enhance efficiency and patient satisfaction
• Coordinate with orthodontists and other healthcare providers to ensure seamless patient care
• Monitor inventory levels and order supplies as needed
• Aid in staff training, development, and performance evaluations

Skills and Qualifications

• Proven experience in office management, preferably within a healthcare or dental/orthodontic setting
• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Exceptional communication and interpersonal skills
• Knowledge of dental/orthodontic billing, coding, and insurance processes
• Proficiency in office management software and electronic health records (EHR) systems
• Ability to handle sensitive information with confidentiality and professionalism
• Problem-solving skills and adaptability in a fast-paced environment
• High school diploma or equivalent; additional education or certification in healthcare administration is a plus