Office Manager

The Opportunity

About the role

The Opportunity is to join Productboard's San Francisco office as an Office Manager. The role is part-time, 3 days a week (Monday, Tuesday, Thursday), approximately 21-24 hours per week. It reports to the Director, Global HR.

Responsibilities

• Front of house & reception: Greet and badge in visitors, give tours, and manage the office reception.
• Mail, packages & shipping: Check mail, forward items, receive packages, and handle shipping.
• Kitchen & supplies: Keep the kitchen tidy, stock supplies, and manage the Forkable lunch program.
• Office events & all-hands support: Own monthly all-hands breakfast logistics, support happy hours, and assist with larger events.
• Vendor & invoice coordination: Coordinate with vendors, track invoices, and support budget tracking.
• Onboarding, offboarding & workspace: Coordinate new hire onboarding, support offboarding, and manage workspace.
• Team & life-event touches: Arrange flowers and recognize life events, and help with restaurant reservations.

Requirements

• 2+ years in office management, office coordination, facilities, hospitality, or front-desk/administrative roles.
• Warm, professional presence - comfortable being the first point of contact for executives, board members, and guests.
• Highly organized and reliable, with strong follow-through on recurring tasks and the ability to prioritize real-time asks.
• Comfortable managing vendors, tracking invoices/budgets, and keeping a space stocked and running.
• Basic AV/tech comfort (setting up and troubleshooting before big meetings/all-hands).
• Able to work on-site in downtown SF on Mondays, Tuesdays, and Thursdays, and to start early (~7:00–7:30 AM) on the once-monthly all-hands day.
• Proficient with everyday tools (Google Workspace, Slack); comfortable learning vendor platforms like Forkable.

Bonus

• Basic AV/tech comfort — setting up and troubleshooting before big meetings and all-hands.
• Experience supporting company events, happy hours, or all-hands in a startup or high-growth environment.
• Familiarity with office vendor platforms (Forkable, Ambius, or similar).

Qualifications

• High warmth and energy - people feel welcomed and looked after around you, and you bring positive energy to the office every day you're in.
• Empathetic and people-first - you read the room, anticipate what people need, and care about how the team feels.
• An "acts of service" person - you show care by doing: noticing the little things, jumping in, and quietly making people's days easier.
• Creative about connection - you have ideas for bringing people together with fun and joy, and you love turning an ordinary office day into something people look forward to.

Pay

The expected pay range for this position in the San Francisco area is $40–$48 per hour. This is a part-time, non-exempt (hourly) role.