Office Manager

About the role

Mor Smiles is a modern dental practice located in Lititz, Pennsylvania focused on delivering excellent patient care while operating efficiently as a team. Our practice uses advanced dental technology including: Digital x-rays, Intraoral scanners, CBCT imaging, Digital charting, Modern treatment planning tools. We believe great dentistry requires strong systems, a positive team culture, and leaders who take pride in running an exceptional practice. We are looking for someone who enjoys improving systems and helping a business run efficiently.

Responsibilities

• Oversee daily office operations
• Ensure the schedule is productive and organized
• Maintain strong systems and workflows throughout the office
• Identify inefficiencies and implement operational improvements
• Support and guide the front office and clinical teams
• Maintain clear expectations and accountability
• Help foster a positive and professional team culture
• Assist with hiring, onboarding, and training team members
• Monitor practice performance including production, collections, and profitability
• Support systems that improve treatment acceptance and collections
• Maintain organization with insurance and financial coordination processes
• Ensure patients receive a professional, organized, and welcoming experience
• Address patient concerns when needed
• Support systems that improve communication and patient satisfaction

Requirements

• Highly organized and dependable
• Communicates clearly and confidently
• Takes ownership of responsibilities and follows through
• Comfortable managing systems, processes, and team performance
• Pays attention to details while understanding the bigger operational picture
• Enjoys improving systems and helping a team succeed
• Dental office management experience preferred
• Experience with Dentrix or similar dental software
• Strong understanding of dental scheduling and insurance systems
• Experience leading or managing a team
• Background in operations or business management is a plus

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Medical insurance (multiple plan options)
• Paid holidays
• Retirement plan options
• Stable full-time schedule
• Supportive team environment

Pay

Compensation $60,000 – $70,000 per year, plus performance bonuses tied to office profitability.

Schedule

Full-time position, five days per week.