Office Manager

About the Organization

Maryland Legal Aid (MLA) advocates with and for Marylanders experiencing poverty to achieve equity and social justice through free civil legal services, community collaboration, and systemic change. Since 1911, Maryland Legal Aid has provided high-quality legal aid to vulnerable, low-income people and communities—helping to remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and reach their goals. MLA also identifies and seeks to remedy systemic barriers. MLA’s core work includes eviction and foreclosure prevention, family law, children’s rights, consumer protection, securing public benefits, and access to healthcare.

MLA advocates operate primarily through the courts, via individual representation of indigent clients, but also engage in impact litigation, public communication and outreach, and policy advocacy. Through this holistic approach, Maryland Legal Aid serves to amplify the voices of tens of thousands of economically disadvantaged and vulnerable Marylanders each year and seeks to be a leader in the legal services field nationwide.

About the Role

MLA announces a full-time office manager position available in the Upper Eastern Shore office in Easton, MD. The office manager ensures that all administrative functions are met, providing administrative assistance, general office management, managing office billing, and maintaining an accurate and organized filing system for all cases.

Responsibilities

• Maintain an accurate, updated filing system for all cases, both open and closed, in coordination with MLA supervisor directives.
• Work with Legal Staff to support their work and their needs in a busy, large law firm environment, which may include corresponding and communicating with clients via email, phone, letter, or in-person office visits.
• Order, document, store, and generally maintain office supplies.
• Maintain office calendars for leave, court dates, and meetings.
• Coordinate with the organization’s Administrative Services Unit regarding all vendors or other contractors who provide services to the local office.
• Process personnel action forms to Human Resources.
• Perform such other duties as assigned and required to meet the administrative needs of the office.

Qualifications

• Excellent time management and organizational skills.
• Professional and personable demeanor.
• Excellent written and oral communication skills.
• Experience in handling a variety of high-volume workloads and prioritizing time-sensitive tasks.
• Expertise with Microsoft Office, Excel, and case management software such as Legal Server.
• Experience in law office procedures and management of office staff.

Work Environment

Work duties are typically performed in a general office setting with regular interaction via telephone, videoconference, instant messaging, email, and in-person. Certain work duties may be performed in a community setting.

Benefits

• Health, dental, and vision insurance.
• Life insurance.
• 401(k) retirement plan.
• Two weeks paid time off.
• Paid sick leave.
• 14 annual paid holidays.
• Hybrid work options.

Pay

The salary range for this position is $50,000.00 - $65,000.00.