Office Manager

About the role

Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead our Raleigh Capital team and help create an exceptional experience for both patients and team members. As the Office Manager, you will provide both strategic leadership and hands‑on oversight of daily office operations, driving office performance, supporting team development, and ensuring every patient receives a 5‑star experience.

Responsibilities

• Lead day‑to‑day office operations, including scheduling, productivity, collections, receivables, and expense management
• Drive new patient growth through community outreach and collaboration with the marketing team
• Oversee the office's online reputation and encourage exceptional 5‑star patient experiences
• Coach, mentor, and develop team members while ensuring compliance with company policies and procedures
• Manage daily closings, deposits, and month‑end reporting in partnership with the Regional