Office Manager

Our Brands

Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.

Office Manager

The primary responsibility of the Office Manager is to provide administrative, including billing support, to the assigned regional office. It is a critical requirement of the Office Manager to serve as the HCA Ambassador for the region; as such, the Office Manager will exemplify respectful, helpful, cooperative and collaborative administrative customer service on the job in carrying out the position duties.

• Ensure all administrative support functions for the region are completed according to established timelines and meet HCA quality standards of performance.
• Provide excellent customer services to clients, visitors, applicants and employees by communicating information, responding to inquiries, explaining information, fielding any complaints.
• May serve as the first point of contact in greeting clients, visitors, applicants, and employees and answering regional phone lines.
• Open, sort, and distribute incoming correspondence, including faxes, and mail.
• Carry out background checks for new hires; and ensure background check results are uploaded in Employees’ EPF (Electronic Personnel File.) in PL (Paylocity/HRIS system).
• Conduct annual registry background checks on all current employees. Ensure results are uploaded in each employee’s EPF in PL.
• Maintain compliant Employee Personnel Files in each employee’s EPF in PL.
• Manage all billing processes that are handled at the office level, including verifying insurance, managing and fixing failed activities and failed claims throughout the month.
• Follow state billing directives from the Revenue Cycle Manager.
• Support Direct Service Providers (DSP) by ensuring Intake packets are prepared and available; providing folder files of required forms that need completion and/or client signatures to DSP as necessary; and completing client demographic-standard information on client forms for DSPs.
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
• Assist in training new hires on documentation and required paperwork processes.
• Aid in coordinating and preparing for meetings and events, including preparing and distributing meeting agendas along with preparing and distribution other information packets as assigned.
• Manage and assist in monitoring clients’ Electronic Health Records in company’s Carelogic system efficiently.
• Enter data and produce reports are requested. Specifically, fix or have direct service providers fix failed activities and failed claims, enter all demographic information correctly, ensure rates are correct, etc.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
• Audit all discharged clients’ charts and provide report of findings.
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