Office Manager

Duties And Responsibilities

• Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers
• Supports the operation with job costing, scheduling and permitting
• Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping
• Manages various office administrative staff
• Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health
• Helps maintain customer service through resolution

Qualifications

• Technical degree preferred but not required
• 2-4 years of work experience in management with direct customer service
• Construction or home services experience is a plus

Working Conditions

• Full-time
• Onsite: 132 Rocky Step Rd, Scott Depot, WV 25560
• Ability to sit for extended periods, use fine motor skills for tasks like typing and document handling, good vision for reading and reviewing documents, and clear communication abilities for in-person and phone interactions with employees.
• Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights.