Office Manager

About The Role

Maiden Lane Medical is seeking an experienced Office Manager to join its growing Women's Health team across New York City. With seven locations throughout NYC, this is an exciting opportunity for a highly organised and proactive healthcare leader with previous OB/GYN management experience. The successful candidate will oversee the day-to-day operations of a busy women's health practice, ensuring exceptional patient care, efficient service delivery, and effective team management.

Key Responsibilities

• Lead, supervise, and support administrative and clinical office staff
• Coordinate staff schedules and manage day-to-day operational issues
• Deliver training, coaching, and ongoing support to team members
• Ensure high standards of patient service and patient experience
• Oversee practice workflows and operational efficiency
• Manage office supplies, stock levels, and inventory control
• Ensure facilities remain clean, organised, and compliant with regulations
• Manage cash handling, tills, and deposits
• Liaise with external vendors and service providers
• Support compliance with OSHA, HIPAA, and practice policies
• Monitor performance and contribute to service improvements

What We're Looking For

Essential

• Minimum of 3 years' management experience within an OB/GYN practice
• Strong leadership and people management skills
• Excellent communication and interpersonal abilities
• Advanced computer and technology skills
• Proficiency with Microsoft Office applications
• Experience using Electronic Medical Records (EMR) systems
• Knowledge of OSHA and HIPAA requirements
• Ability to manage multiple priorities within a fast-paced environment

What's on Offer

• Competitive salary
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan
• Opportunity to join a growing and well-established women's health organisation
• Supportive and collaborative working environment