Jobs · Administrative · North Carolina

Office Manager

eyecarecenter, OD, PA · Charlotte, NC · 1 mo ago
On-siteAdministrativeFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No job title heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove contact phone line? That's application instruction? It says "If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered." That's application instruction, should be removed. Also EEO statement removed. Also note about job descriptions etc removed. We need to preserve substantive info: PERKS (Benefits) list: Full Benefits Package - Medical, Vision, Dental and Life Insurance; 401k + Employer Matching; Paid Time Off (PTO) and Paid Holidays; Paid Maternity Leave; Eyecare Certification Reimbursement; Competitive Base Pay; Employee Discounts. SUMMARY: description of role. Responsibilities: list of essential duties. Qualifications: includes industry related experience beneficial, management experience required, favorable background check, proof of identity and right to work, high school diploma or GED required, licenses: ABO, NCLE and/or LDO could be preferred, proficiency in Microsoft Office. Systems and Technology: Proficient in Microsoft Excel, Word, PowerPoint, Outlook (could be Skills). Location: Work primarily performed in standard office or clinical setting; travel may be required. Physical Requirements: details. We need to decide sections: About the role (maybe summary), Responsibilities, Requirements (maybe qualifications), Skills (maybe systems/technology), Benefits (perks), maybe Physical Requirements? Not in list of allowed headings; only allowed headings are those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot create other headings. So we need to map content to these allowed headings. If content doesn't fit, we may need to omit? But we must preserve ALL substantive information; cannot invent or summarize away detail. However we can embed details within allowed sections, maybe multiple sections. For physical requirements, we could put under Requirements? Or maybe under Qualifications? Not ideal but we can include as a subsection within Requirements (still using
  • ). The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. ...). Likely we should only use those headings. So we need to fit all info into those categories. We have: - About the role: could be the SUMMARY paragraph. - Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES list. - Requirements: maybe includes education, licenses, background check, proof of identity, etc. - Qualifications: maybe includes industry related experience, management experience, etc. But there is overlap. Could combine Requirements and Qualifications? But we need to decide. - Skills: Systems and Technology (Microsoft Office proficiency) plus maybe other skills like communication, etc. - Benefits: PERKS list. - Pay: we have Competitive Base Pay mentioned; we can include Pay section with that detail. - Schedule: not mentioned; we should not create Schedule section if no specific content. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We must not include empty headings. Now we need to format lists with
    • . For prose use

      . We need to preserve all substantive info. Let's extract details. From SUMMARY: "An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company." That's the summary. Responsibilities (Essential Duties): - Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). - Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. - Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. - Conduct performance reviews and compensation evaluations for the office team. - Exercise judgment and utilize tools to achieve revenue and EBITDA growth. - Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. - Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. - Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. - Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. Qualifications (maybe education/licenses): - Industry related experience will be beneficial - Management experience required - Favorable result on background check as required by state - Must be able to provide proof of identity and right to work in the United States - High school diploma or GED required - ABO, NCLE and/or LDO could be preferred Skills (Systems and Technology): - Proficient in Microsoft Excel, Word, PowerPoint, Outlook Benefits (PERKS): - Full Benefits Package - Medical, Vision, Dental and Life Insurance - 401k + Employer Matching - Paid Time Off (PTO) and Paid Holidays - Paid Maternity Leave - Eyecare Certification Reimbursement - Competitive Base Pay (but we also have Pay section) - Employee Discounts Pay: Competitive Base Pay (maybe we can mention that it's competitive base pay; no specific number). Since we cannot include filler like "commensurate with experience" etc. "Competitive Base Pay" is specific enough? It's a phrase but not a number. It's still substantive? It says "Competitive Base Pay". That's a statement about pay. We'll include in Pay section. Schedule: none. Location and Physical Requirements: Not covered by allowed headings. But we must preserve ALL substantive information. If we cannot create a heading for them, we could embed them within existing sections, maybe under Requirements or About the role. The instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says use

      for section headings (e.g. ...). It might be okay to add other headings as long as they are

      . However they gave examples; maybe they expect only those headings. Safer to stick to those. We can embed location and physical requirements within Requirements or About the role as additional bullet points. Thus under Requirements we can add bullet points: Location: Work is primarily performed in a standard office or clinical setting; travel to other locations may be required. Physical Requirements: list details. We need to ensure we don't create a heading for them. Now we need to output HTML fragment only. Let's craft:

      About the role

      An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.

      Responsibilities

      • Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
      • Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
      • Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
      • Conduct performance reviews and compensation evaluations for the office team.
      • Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
      • Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
      • Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
      • Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
      • Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

      Requirements

      • Industry related experience will be beneficial
      • Management experience required
      • Favorable result on background check as required by state
      • Must be able to provide proof of identity and right to work in the United States
      • High school diploma or GED required
      • ABO, NCLE and/or LDO could be preferred
      • Location: Work is primarily performed in a standard office or clinical setting; travel to other locations may be required.
      • Physical Requirements: This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

      Qualifications

      Industry related experience will be beneficial; Management experience required.

      Wait we already listed those in Requirements. Might duplicate. Better to separate: Requirements could be education/licenses/background etc. Qualifications could be experience/skills. But we already used Requirements for experience etc. Let's think. We have overlapping content: "Industry related experience will be beneficial", "Management experience required", "Favorable result on background check", "proof of identity", "High school diploma or GED required", "ABO, NCLE and/or LDO could be preferred". Those could be either Requirements or Qualifications. The instruction list includes both Requirements and Qualifications as separate possible headings. We need to decide distribution. We could put: - Requirements: Education (high school diploma/GED), Licenses (ABO, NCLE/LDO preferred), Background check, Proof of identity. - Qualifications: Industry related experience beneficial, Management experience required. - Skills: Microsoft Office proficiency. That seems logical. Thus:

      Requirements

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