Office Manager

About the role

The Office Manager keeps the New York office running smoothly for a fast-growing technology team building and operating cloud-based software products. The role owns workplace operations, vendor coordination, office systems, and the day-to-day logistics that allow engineering, product, sales, and leadership teams to work effectively. You will manage a high-volume mix of facilities, events, purchasing, and administrative workflows across a hybrid environment. Success requires strong judgment, reliable execution, and the ability to turn ambiguous requests into organized processes, clear documentation, and on-time deliverables.

Responsibilities

• Manage daily office operations, including facilities requests, access control, conference rooms, supplies, mail, shipping, and workplace standards
• Coordinate vendors, building management, IT support, cleaning services, catering, and maintenance; track contracts, service levels, invoices, and renewals
• Own office budgets, purchase orders, expense reconciliation, and procurement workflows using tools such as Ramp, Coupa, NetSuite, or comparable systems
• Plan and execute onsite meetings, team events, executive visits, recruiting activities, and company offsites from requirements through closeout
• Maintain workplace documentation, emergency procedures, seating plans, inventory records, and operating checklists in Notion, Confluence, or Google Workspace
• Partner with People, IT, Finance, Security, and leadership teams to resolve issues and improve employee and visitor experiences
• Use Slack, Jira, Asana, or similar tools to manage requests, communicate status, and deliver cross-functional projects on schedule

Qualifications

• 3-6 years of experience in office management, workplace operations, executive administration, or a related high-volume coordination role
• Demonstrated ability to manage vendors, budgets, facilities issues, events, and competing priorities with limited supervision
• Proficiency with Google Workspace or Microsoft 365, Slack, expense and procurement platforms, and project-management tools such as Asana, Jira, or Monday.com
• Strong written and verbal communication skills, with sound judgment when handling confidential information and sensitive employee or business matters
• Highly organized and detail-oriented, with the ability to build repeatable processes, maintain accurate records, and follow through on open issues
• Bachelor’s degree in business administration, operations, hospitality, communications, or a related field, or equivalent practical experience
• Bonus: Experience supporting a technology company, managing hybrid workplace programs, coordinating office moves, or working with security, access-control, and IT service providers