Office Manager
Elite DNA Behavioral Health · St Augustine, FL · 1 mo ago
Administrative$48k/yrFull-time
We need to output HTML fragment with sections: About the role? The description includes intro about company, mission, etc. We need to decide sections: maybe "About the role" (description of role), "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". We must only include sections when posting has real specific content. The posting includes responsibilities (list of duties). It includes education and experience under Requirements. It includes required skills and experience (list). It includes technology skills. It includes benefits (full benefits package). It includes compensation (starting at $48,000 annually). No schedule info. So we can have sections: About the role (maybe a paragraph summarizing role?), Responsibilities (list), Requirements (list), Skills (list), Benefits (list), Pay (maybe just a paragraph). We must not repeat job title as heading. No Job ID. Must not include filler like "commensurate with experience" is okay as content? It's specific: Starting at $48,000 annually, commensurate with experience and qualifications. That's specific enough for Pay section. We'll include Pay section with that sentence.
We need to avoid boilerplate: remove cookie/navigation/legal/EEO etc. There's none.
We need to preserve all substantive info. Let's extract.
Intro paragraph: "Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you – the best talent – to support our mission and allow you to grow with us. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services – from psychotherapy to psychiatry – to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy. Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees. When you join the Elite DNA team, you’ll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives."
Then: "Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the St. Augustine As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine." Actually there is a typo: "St. Augustine As". We'll keep as is.
Then list of responsibilities: many sentences. We'll convert each bullet as . Need to ensure we capture all.
Let's list responsibilities sentences:
- Responds to patient inquiries and other correspondence as necessary.
- Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
- Reviews statements, invoices, receipts, and charges.
- Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives.
- Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences.
- Provides services to individuals and coordination/support to psychiatrists, PA and APRNs.
- Initiates and completes all relevant documentation within organizational time frames.
- Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity.
- Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients.
- Follow instructions and complete job duties as assigned by providers and management staff.
- Provide appropriate and timely documentation.
- Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned.
- Initiates and completes all relevant documentation within organizational time frames. (duplicate)
- Maintain, copy and file patient records and other information as needed.
- Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction.
- Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours.
- Review Athena messages and respective inbox and messages. Respond and document accordingly.
- Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame.
- Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart.
We have duplicate "Initiates and completes all relevant documentation within organizational time frames." appears twice; we can keep one.
Now Requirements:
- Education: Bachelor’s degree from an accredited college or university in business administration or health care related field. Experience may substitute some education.
- Minimum of three to five years experience in healthcare.
Required Skills And Experience (list):
- Proficiency in oral and written communications
- Excellent time and project management skills.
- Excellent attention to detail, problem-solving, and customer service.
- Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings
- Medical terminology knowledge essential
Technology Skills:
- Effectively uses Electronic Health Records; Athena experience preferred.
- Proficiency in Microsoft Office.
Benefits:
- This position earns competitive compensation plus a full benefits package including medical, dental, vision, and life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program.
- We also offer opportunities for growth, as well as a great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support.
Pay:
- Compensation: Starting at $48,000 annually, commensurate with experience and qualifications.
Schedule: none.
Now we need to decide sections. We could have:
About the role
with the introductory paragraph(s) describing company and role.Responsibilities
with- ...
Requirements
with- ...
Skills
with maybe two sublists? Could combine required skills and technology skills into one list, but better to separate? The instruction: Use- for any list of duties/requirements/benefits. So we can have separate lists for each category. Could have
Required Skills
andTechnology Skills
. Or combine under Skills. We'll decide to haveRequired Skills
andTechnology Skills
as separate sections if they have content. Benefits:Benefits
with list. Pay:Pay
with paragraph. We must not create sections with filler. All have content. Now ensure we don't repeat job title as heading. We'll not. Now produce HTML fragment. Let's craft. About the role paragraph: combine the intro paragraphs plus the sentence about seeking to hire full-time Office Manager in St. Augustine and the first sentence about responsibilities? Actually the "As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine." could be part of About the role or Responsibilities. We'll put it in About the role as overview. Thus About the role: include the big intro paragraph plus "Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the St. Augustine As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine." Might be awkward but we keep. Now Responsibilities list: we need to ensure we capture all distinct responsibilities, maybe combine duplicates. Let's list distinct responsibilities: 1. Responds to patient inquiries and other correspondence as necessary. 2. Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. 3. Reviews statements, invoices, receipts, and charges. 4. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. 5. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences. 6. Provides services to individuals and coordination/support to psychiatrists, PA and APRNs. 7. Initiates and completes all relevant documentation within organizational time frames. 8. Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity. 9. Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients. 10. Follow instructions and complete job duties as assigned by providers and management staff. 11. Provide appropriate and timely documentation. 12. Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned. 13. Maintain, copy and file patient records and other information as needed. 14. Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction. 15. Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours. 16. Review Athena messages and respective inbox and messages. Respond and document accordingly. 17. Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame. 18. Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart. Now Requirements list: - Bachelor’s degree from an accredited college or university in business administration or health care related field. Experience may substitute some education. - Minimum of three to five years experience in healthcare. Now Required Skills list: - Proficiency in oral and written communications - Excellent time and project management skills. - Excellent attention to detail, problem-solving, and customer service. - Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings - Medical terminology knowledge essential Technology Skills list: - Effectively uses Electronic Health Records; Athena experience preferred. - Proficiency in Microsoft Office. Benefits list: - Competitive compensation plus a full benefits package including medical, dental, vision, and life insurance - Annual PTO of 15 days with tenure recognition incentives - One additional paid day for your birthday - Employee Assistance Program - Opportunities for growth - Great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support We could split but it's okay as list. Pay paragraph: "Starting at $48,000 annually, commensurate with experience and qualifications." Now produce HTML. Make sure to usefor each section heading. We'll output:
About the role
...
Responsibilities
- ...
Requirements
- ...
Required Skills
- ...
Technology Skills
- ...
Benefits
- ...
Pay
Starting at $48,000 annually, commensurate with experience and qualifications.
Check no extra sections. Now craft the About the role paragraph text. We need to include the intro paragraphs and the seeking sentence. Let's write: Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida – and we’re expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you – the best talent – to support our mission and allow you to grow with us. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is