Office Manager

Essential Functions

• Manage the day-to-day administrative functions of the Fairbanks office.
• Maintain the branch imprest checkbook register and Quickbooks entry.
• Process and manage branch accounts receivable, including collections, deposits, and account inquiries.
• Aid with branch accounts payable by reviewing invoices, obtaining approvals, and coordinating payment processing with the Accounting Department.
• Prepare bank deposits and maintain accurate financial records for the branch.
• Serve as the primary administrative support for the Branch Manager and branch leadership.
• Aid Human Resources with branch-level HR functions, including maintaining physical employee files and ensuring required employee documents are received, complete, and forwarded to HR as needed.
• Aid with verifying new hire paperwork and employment-related documents for completeness and accuracy, in coordination with Human Resources.
• Maintain confidentiality of employee records and sensitive company information.
• Cook up office supply purchases and maintain adequate inventory of office materials.
• Aid with planning and coordinating employee engagement activities, recognition events, and branch celebrations.
• Provide coverage for the receptionist; answer and direct incoming telephone calls.
• Maintain organized office files and records in accordance with company retention policies.
• Communicate effectively with employees, customers, vendors, and corporate departments.
• Perform other administrative, accounting-related, and HR-support duties as assigned.

Core Competencies

• Strong organizational and time management skills with the ability to prioritize multiple tasks and changing deadlines.
• High level of attention to detail and accuracy, especially when handling financial records, employee documents, and branch paperwork.
• Professional verbal and written communication skills.
• Ability to provide excellent customer service to employees, customers, vendors, and visitors.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Strong problem-solving skills and the ability to work independently while knowing when to seek guidance.
• Ability to work collaboratively with branch employees, corporate departments, and management.
• Dependable, flexible, and able to adapt to interruptions and shifting branch priorities.
• Proficient in Microsoft Office, including Outlook, Excel, and Word.

Education and Experience

• A high school diploma or equivalent required.
• Additional education or training in business, accounting, human resources, or office administration preferred.
• Previous office management, administrative, bookkeeping, accounting, or HR-support experience preferred.
• Experience handling accounts receivable, accounts payable, deposits, or basic accounting functions preferred.
• Experience maintaining employee files, reviewing new hire paperwork, or supporting HR-related processes preferred.

Physical Requirements

• This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone.
• Most work is completed in an office environment.
• The employee will be required to stand, walk, bend and will occasionally lift up to 25 lbs.