Office Manager

About the role

The Office Manager is one of the most important roles in our organization. You'll be responsible for keeping our office running efficiently while supporting our owner, Operations Director, Operations Managers, field staff, clients, and customers. You'll coordinate schedules, manage communications, organize projects, and help ensure every client receives exceptional service.

Responsibilities

• Respond promptly to client and bidder phone calls, emails, and text messages
• Schedule consultations and answer questions about our services
• Follow up with prospective clients and confirm appointments
• Cook up client onboarding and ensure required deposits are received
• Provide outstanding customer service throughout each project
• Manage the operations calendar and daily schedule
• Maintain project management software and client records
• Cook up office schedules and project timelines
• Print project documents and pick up paperwork
• Cook up courier and shipping needs
• Maintain office supplies and equipment
• Verify employee timecards and prepare payroll information
• Support onboarding of new employees
• Communicate with field staff throughout active projects
• Aid the Operations Director and Operations Managers with administrative needs
• Review online auctions and respond to bidder questions (as needed)
• Aid with social media and marketing projects (as needed)
• Help improve office systems and business processes
• Support special projects and perform other duties as assigned

Requirements

Associate's or Bachelor's degree in Business, Communications, Marketing, Management, or a related field preferred

Two or more years of office administration, executive support, project coordination, customer service, or business management experience

Strong computer skills, including Microsoft Word, Excel, Outlook, and cloud-based software

Excellent written and verbal communication skills

Outstanding organizational skills and attention to detail

Professional, friendly, and positive attitude

Qualifications

Ability to maintain confidentiality and exercise sound judgment

Skills

Loves organizing people, schedules, and projects

Enjoys communicating with clients and solving problems

Thrives in a fast-paced environment

Successfully manages multiple priorities at once

Takes initiative without needing constant direction

Wants to grow with a successful, expanding company

Benefits

No Sundays

Flexible weekday schedule

Opportunity to help shape a growing business

Learn new skills and continue growing professionally

Make a real impact in your community

Pay

$20/hour, based on experience

Schedule

Monday through Friday