Office Manager

About the company

Headquartered in Singapore, Advance Intelligence Group is a Series D-backed Tech Unicorn valued at US$2 billion and one of the largest independent technology startups based in Singapore. Founded in 2016, the Group has over 2,000 employees and a presence across South and Southeast Asia, Latin America, and Greater China, serving 700+ enterprise clients, 150,000+ merchants, and 30 million+ consumers. The Group is backed by top-tier investors including SoftBank Vision Fund 2, Warburg Pincus, Northstar, Vision Plus Capital, Gaorong Capital, Pavilion Capital, GSR Ventures, and Singapore-based global investor EDBI. It has been ranked among LinkedIn's Top 15 Startups in Singapore for three consecutive years (2020–2022).

The Group operates through three key Business Units:

• ADVANCE.AI – a leading big data and AI company providing digital transformation, fraud prevention, and process automation solutions for enterprise clients in banking, fintech, retail, and e-commerce.
• Atome Financial – offers consumers greater financial access through technology with its suite of products including Atome, a leading "buy now pay later" brand, and digital lending services such as Kredit Pintar in Indonesia.
• Ginee – a leading e-commerce merchant services technology platform serving numerous markets in Southeast Asia, providing comprehensive digital solutions for e-commerce, retail, brand, and enterprise customers.

The Group is united by a shared vision: to Advance with Intelligence for a Better Life — for customers, colleagues, and communities. Its culture is built on five core values: Innovation mindset, Efficiency and excellence, Quality of work, Integrity, and Collaboration across business lines and borders.

About the role

We are looking for a highly dependable and experienced Office Manager to take ownership of office administration and operations in the Philippines. This role requires someone who can work independently, exercise sound judgment, and consistently deliver with professionalism, transparency, and accountability. The successful candidate will manage office operations to a high standard, ensure local execution is aligned with company requirements, and work effectively with remote and cross-border stakeholders. The ideal candidate is structured, detail-oriented, and comfortable operating in an environment with clear standards, documentation requirements, and strong governance expectations.

Responsibilities

• Take ownership of the day-to-day administration and smooth operation of the Philippines office.
• Independently manage office operations, facilities, vendors, supplies, and administrative processes with minimal supervision.
• Follow up on business permits, renewals, licenses, and other local regulatory or compliance-related matters in a timely and reliable manner.
• Manage office-related budgets, expenses, invoices, and payment coordination with strong accuracy, discipline, and proper documentation.
• Support vendor sourcing, quotation comparison, contract coordination, and procurement processes in line with company controls and approval requirements.
• Ensure office-related decisions, expenditures, and vendor arrangements are properly documented, traceable, and aligned with internal policies and standards.
• Lead office projects such as renovation, repair, office setup, and workplace environment improvement, with close oversight of timeline, cost, quality, and risk.
• Coordinate effectively with landlords, building management, external vendors, and internal stakeholders to ensure consistent execution and timely follow-through.
• Serve as the primary local point of contact for office-related matters and communicate clearly and professionally with senior stakeholders across different countries and time zones.
• Organize and support internal and external events, leadership meetings, and board meetings, including logistics, scheduling, coordination, and execution.
• Maintain complete, accurate, and well-organized records, and proactively escalate risks, delays, discrepancies, or exceptions when needed.
• Provide day-to-day coordination and guidance to junior administrative support where applicable.
• Help drive consistency, discipline, and standardization in office administration practices.

Requirements

• Bachelor's degree or equivalent practical experience.
• 8+ years of relevant experience in office management, administration, operations, executive support, or a related function.
• Proven ability to independently manage office operations with strong ownership and minimal supervision.
• Solid experience handling business permits, local compliance coordination, vendor management, facilities administration, and office operations.
• Strong experience in budget tracking, expense management, invoice review, and administrative controls.
• Experience managing office projects such as renovation, fit-out, relocation support, or workplace improvement initiatives.
• Demonstrated ability to work in a structured, process-driven, and documentation-focused environment.
• High level of integrity, accountability, discretion, and professional judgment.
• Strong attention to detail, with the discipline to maintain accuracy, consistency, and proper follow-through.
• Comfortable working with remote managers and cross-border stakeholders, with the maturity to communicate clearly, escalate appropriately, and manage competing priorities.
• Strong English communication skills, both written and verbal.
• Proficiency in Microsoft Office or Google Workspace.

Preferred qualifications

• Experience supporting senior executives or leadership teams.
• PA / EA experience is a strong advantage.
• Experience in a multinational, regional, or cross-border environment.
• Familiarity with board meeting coordination and senior-level event support.
• Experience improving administrative processes, internal controls, or governance practices.