OFFICE MANAGER

About the role

You’ll get to provide quality administrative functions within the facility, ensuring all company policies, safety rules, and regulations are followed. Your primary responsibility will be to ensure top administrative assistance to the plant and excellent customer service to all customers and plant visitors. You’ll be vital to the plant’s overall success when it comes to customer and employee satisfaction!

Responsibilities

• Respond promptly to customer inquiries and complaints fully and with a resolution
• Partner with other members of management to set up and maintain customer and vendor accounts
• Aid in the entire new hire process with dedicated Recruiter and Onboarding Team in HR
• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting
• Manage local A/R process by ensuring all customers are invoiced timely and accurately
• Ensure adherence to all company policies, safety rules and regulations
• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving
• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers
• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory
• Facilitate operational requirements by scheduling and completing administrative projects as needed

Requirements

• High school diploma or equivalent required
• Four-year college degree or 3-5 years relevant experience preferred
• Strong MS Office skills
• Minimum of 2 years of experience working in a customer service environment
• Ability to manage demanding timelines
• Ability to work independently and manage time efficiently

Qualifications

• Must be 18 years of age or older
• Prior Manufacturing and/or Transportation background is preferred
• Bi-lingual (English and Spanish) is preferred

Skills

• Strong communication skills
• Customer service orientation
• Attention to detail
• Time management
• MS Office proficiency

Benefits

• Competitive Pay, Holiday Pay, and Daily Pay - Access to your earned wages before payday!
• Referral Bonuses
• Long-Term Career Advancement
• Paid Time Off
• Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees
• 401(k) Retirement Plan

Pay

Hourly Pay $25.00/hr.

Schedule

Shift(s) Monday - Friday 700 AM - 300 PM