Office & Facilities Manager

San Diego, CA – We are a global digital agency of strategists, creatives, media experts, data scientists, and engineers united by one purpose: accelerate business growth through marketing and digital transformation. As a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, we’re looking for “A” players to join our collaborative, results-driven team.

About the role

The Office & Facilities Manager is the heartbeat of our San Diego office, ensuring everything runs smoothly, stays organized, and feels welcoming. This temporary, in-office position supports daily operations 8 am–5 pm, Monday through Friday at 627 Eighth Ave, San Diego, CA 92101. The ideal candidate thrives in a fast-paced environment, loves details, and communicates with confidence as the go-to connection point for employees, vendors, and clients.

Responsibilities

• Office Management (60%)
  • Serve as the first point of contact, professionally and warmly welcoming all clients, vendors, and employees.
  • Maintain office cleanliness and organization, ensuring supplies (kitchen and office) are well-stocked and displayed tidily, and office equipment is in good working order.
  • Oversee all daily office operations, including opening/closing routines, compliance with health and safety standards, and enforcement of security protocols.
  • Daily process and/or distribute incoming mail and packages to appropriate individuals.
  • Prepare conference rooms for client meetings, team events, and employee gatherings.
  • Manage local meeting logistics for leadership and clients (meals, hotels, ground transportation, airfare, reservations, etc.).
  • Coordinate travel logistics for employees and leadership as required.
  • Support team members with administrative, accounting, and operational requests.
  • Partner with Accounting to manage bill payments, process reimbursements, and resolve discrepancies.
  • Decorate the office with seasonally appropriate and tasteful decor.
  • Assist HR with coordinating office events, celebrations, happy hours, holiday parties, and volunteer activities, serving as the office ambassador and culture champion.
  • Partner with HR and IT to support new hire onboarding (equipment, workspace setup, documents, administrative assistance) and offboarding (collecting equipment, coordinating logistics).
  • Handle ad-hoc requests from executives and staff with professionalism and discretion.
  • Order gifts for staff and clients, including milestones, birthdays, and awards.
  • Act as the main point of contact for all office administrative needs.
• Operations and Facilities Management (25%)
  • Coordinate building maintenance, interior office signage, workstation furniture, and security with third-party vendors.
  • Manage inventory of office janitorial supplies and place orders as needed.
  • Maintain and manage vendor relationships (janitorial, shredding, coffee/water, shipping, office machinery, etc.).
  • Triage service issues and be on call 24/7 for emergencies (HVAC, plumbing, backflow system, lighting, alarm system, etc.), contacting vendors as needed.
  • Oversee facility systems and ensure properties are functioning optimally.
  • Manage office key inventory and key fobs.
  • Conduct regular inspections of the building interior to address and remedy issues.
  • Partner with property management to resolve infrastructure and building concerns (Wi-Fi, HVAC, pests, etc.).
• Executive Administration (15%)
  • Support the Executive Team with scheduling meetings, making travel arrangements, and ensuring logistics are coordinated and attendees confirmed.
  • Help coordinate monthly billing.
  • Manage all domestic and international travel (flights, hotels, car rentals, restaurant reservations) to ensure efficiency; plan itineraries to avoid conflicts with internal resources.
  • Support the Executive Team with requests as needed.
  • Anticipate the stated and unstated needs of the executive management team.
  • Run errands, including shopping and coordinating lunches, and research miscellaneous items as needed.

Requirements

• Associate’s Degree in Business, Accounting, or related field preferred.
• 4+ years of general office management experience.
• 2+ years of experience supporting an executive.
• Exceptional customer service skills.
• Highly organized and detail-oriented, with the ability to handle multiple tasks simultaneously.
• Excellent communication skills, both verbal and written.
• Professional demeanor with the ability to interface confidently with leadership and clients.
• Ability to maintain confidentiality with business matters and employee privacy.
• Proficient in Microsoft and Mac applications (Word, Excel, PowerPoint, etc.).
• Understanding of video meeting platforms (e.g., Zoom, Teams).
• Working knowledge of all standard office equipment.

Pay

$28–$31 per hour (range based on market reference point; potential offers may vary based on skills, education, experience, and geographic location).

Benefits

For eligible full-time employees, we offer:

• Medical, dental, and vision insurance.
• Flexible spending account.
• Voluntary life and accident plans.
• 401(k) retirement plan with matching.

Schedule

8 am–5 pm, Monday through Friday (temporary, in-office).