Office Experience & Events Assistant
Boston Consulting Group (BCG) · Brooklyn, NY · 4 wk ago
Manufacturing$60k–$67k/yrFull-time
We need to output HTML fragment with sections only when content present. Use for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes "Who We Are" (company description) maybe not needed as heading? The instruction: use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The posting includes "Who We Are" (company description) maybe not needed as heading? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. The posting includes "Who We Are" (company overview) maybe not needed; but we could treat as "About the role"? Actually "About the role" is typical heading for role description. The posting has "What You'll Do" describing responsibilities. Also "You're Good At" describing skills/qualities. "What You'll Bring" describing requirements/qualifications. "Additional info" includes city, schedule, compensation info. Also "Compensation Information" includes pay range, bonus, retirement, benefits details. So we need sections: About the role (maybe a brief description of role? Could use "Who We Are"? But that's about company, not role. However we could still include a short paragraph about the role from "What You'll Do" intro? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". So we can have About the role heading with a paragraph summarizing role purpose. Use content from "What You'll Do" first paragraph maybe.
Responsibilities: list from "Key Responsibilities Include" bullet points.
Requirements: maybe from "What You'll Bring" bullet points (education, experience). Qualifications maybe similar; but we can combine? The instruction says prefer few substantive sections over many thin ones. Could combine Requirements and Qualifications into one? But headings are separate; we should only include if we have content. Could put education/experience under Requirements, and skills/abilities under Skills. Qualifications maybe not needed if overlapping. But we have "What You'll Bring" includes Bachelor’s degree required, 0-2 years experience, strong service orientation, etc. That's both requirements and qualifications. Could split: Requirements: Bachelor’s degree required, 0-2 years experience. Qualifications: Strong service orientation, attention to detail, organizational skills, etc. Skills: Proficiency in Microsoft Office Suite, ability to lift, flexibility to work overtime, etc. Benefits: from compensation info: medical/dental/vision zero premium, etc. Pay: base salary range, bonus, retirement contribution. Schedule: "This role currently requires 5 days a week in office presence." Also "Ability to work in-office 5 days a week" and "Flexibility to work overtime as needed". So schedule section can include that.
We must not include boilerplate like EEO, E-Verify, etc. Also remove duplicated lines.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep specifics: e.g., base salary $60,000-$67,000, discretionary bonus up to 12%, retirement contribution starts at 5% moves to 10% after 2 years, medical/dental/vision zero premium, $10 copay, dental up to $5,000 orthodontia, vision coverage, gym reimbursement, profit sharing retirement fund contributions, 401(k) option, paid parental leave, elective egg freezing, surrogacy, adoption reimbursement, 12 holidays, annual office closure between Christmas and New Years, 15 vacation days per year (earned at 1.25 days per month), paid sick time as needed, domestic partner cost share.
We need to ensure not to include placeholder text like "commensurate with experience". Not present.
We must not include navigation, cookie, legal, EEO, scam-warning boilerplate. So remove the EEO paragraph and E-Verify.
Also remove "Additional info City: Brooklyn" maybe we can include location in a short p under About the role or separate? Not required heading. Could include in About the role paragraph.
We must output only HTML fragment, no /, no markdown fences.
Let's structure:
About the role
About the role
As an Office Experience & Events Assistant at BCG’s Brooklyn office, you’ll be part of the Office Experience team, a collaborative, service‑oriented group that shapes the workplace and cultural experience. You’ll support daily operations, maintain a high‑functioning office, deliver a seamless guest and employee experience, and help execute events of all sizes, from marquee celebrations to casual happy hours.
Responsibilities
- Support all Concierge processes, including front desk coverage, visitor and request management, room bookings, and meeting calendar
- Act as the first point of contact for clients, visitors, and staff when covering Concierge, setting the tone for the overall office experience
- Triage and communicate meeting‑support requests, such as IT needs or administrative support, to relevant teams for timely execution
- Lead meeting and event set‑up and day‑of onsite support, including room configuration, catering coordination, breakdown, and guest experience
- Manage the office lunch program and coordinating catering for meetings and events
- Support execution of events of all sizes—from large‑scale celebrations to internal meetings and small gatherings, including on‑site and after‑hours support
- Maintain the office microsite and updating digital signage and face pages
- Manage expense and receipt reconciliation and expense management, including budget tracking, invoice processing, and vendor management
- Support office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens
- Coordinate basic maintenance and repairs with internal teams and external vendors; reporting and tracking issues
- Manage supply inventory and place orders for office, kitchen, and meeting materials
- Assist with mail/package handling, shipping coordination, and courier management
- Partner with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences, and flexing across responsibilities as needed during peak periods
Requirements
- Bachelor’s degree required
- 0–2 years of experience in office operations, events coordination, hospitality, customer service, or administrative support—ideally in a professional services or client‑facing setting
Qualifications
- Strong service orientation and attention to detail
- Excellent organizational and interpersonal skills
- Ability to manage logistics and juggle competing priorities with poise
Skills
- Proficiency in Microsoft Office Suite and willingness to learn new systems
- Ability to lift/move up to 35 pounds and to work in‑office 5 days a week
- Flexibility to work overtime as needed, especially during events or high‑demand periods
- Creating warm, welcoming environments with a polished and professional presence
- Performing successfully in a fast‑paced, intellectually intense, service‑oriented environment
- Interpreting rules and guidelines flexibly to support the business and align with BCG’s culture and values
- Responding to customer and team needs with a strong service mentality and a sense of urgency
- Managing multiple responsibilities with excellent time management and prioritization skills
- Exercising sound judgment and professionalism, especially during last‑minute changes or challenges
- Collaborating across functions and thriving in a complex, matrixed organization
- Demonstrating meticulous attention to detail and completing tasks consistently and accurately
- Communicating with clarity, confidence, and diplomacy—both written and verbal
- Handling confidential information with integrity and discretion
- Showing maturity, poise, and a polished, professional demeanor in all interactions
- Supporting and working cooperatively with team members, displaying motivation and enthusiasm
- Taking initiative, anticipating needs, and contributing ideas for process improvements or enhancements
- Displaying patience and a willingness to teach or clarify team processes
- Embracing flexibility and staying composed under pressure
- Representing BCG with a team‑first, can‑do attitude, and commitment to excellence
- Demonstrating strong intellectual curiosity, creativity, and big‑picture thinking
Benefits
- Full cost of medical, dental, and vision coverage paid for employees and eligible family members – $0 premiums
- Low $10 (USD) copays for doctor visits, urgent care, and generic prescriptions
- Dental coverage including up to $5,000 in orthodontia benefits
- Vision insurance with coverage for glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested Profit Sharing Retirement Fund contributions made annually (option to make personal 401(k) contributions)
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
- Generous paid time off: 12 holidays per year, annual office closure between Christmas and New Years, 15 vacation days per year (earned at 1.25 days per month)
- Paid sick time on an as‑needed basis
- Employees share in the cost of domestic partner coverage
Pay
- Base salary range: $60,000‑$67,000 (estimated; specific base salary depends on office location, experience, and skill set)
- Discretionary bonus of up to 12%
- Retirement contribution starts at 5% and increases to 10% after 2 years
Schedule
- Role requires 5 days a week in‑office presence
- Ability to work in‑office 5 days a week
- Flexibility to work overtime as needed, especially during events or high‑demand periods