Office Coordinator/Receptionist

About the role

Tri Pointe Homes DC Metro is seeking an experienced, enthusiastic Office Coordinator/Receptionist to join our team. As the first point of contact, you will greet visitors by phone and in person, provide administrative support, and serve as the division/brand single point of contact for team members, new hires, vendors, and guest inquiries.

Responsibilities

• Offer a positive and friendly first impression as you greet clients, guests, and visiting team members.
• Answer incoming calls, determine caller’s needs, and route to the appropriate department.
• Act as the division/brand single point of contact for all team members, new hires, vendors, and guest inquiries.
• Proactively address and answer questions.
• Assist in scheduling/coordinating conference rooms and meetings; ensure they are cleaned and organized.
• Maintain the upkeep of the lobby, including visitor sign-in and replenishing kitchen, copier room, and other supplies.
• Order supplies from Office Depot or Costco as needed.
• Assist with catering orders for meetings and events, including setup and cleanup.
• Act as a utility player by assisting with various administrative projects.
• Manage access cards with the parking garage company, order/distribute parking validations, and coordinate extended parking requests.
• Accept and distribute daily deliveries, manage daily mail (PO Box and interoffice), and handle shipment labels and carrier pickups.
• Order and maintain shipping supplies for the office.
• Assist with office maintenance or repair requests and coordinate visits with building management.
• Maintain and distribute Home Office lists monthly or as needed.
• Set up new hire desks and clean out terminated employee desks.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent is required.
• A minimum of 2 years of relevant work experience is required.
• Customer service experience is required.
• Exceptional verbal and written communication skills.
• Ability to sit for long periods in a single area.
• Strong organizational skills and ability to multi-task while maintaining composure and professionalism.
• Proficiency in MS Office and ability to learn new software.
• Ability to maintain confidential information.
• Strong relationship-building and collaboration skills, both internally and externally.

Pay

The expected base salary range for this position is $18.22 to $26.49 per hour ($37,900 to $55,100 per year), depending on experience and skillset. Base salary is paid bi-weekly, every other Friday.

This position is eligible for an annual performance-based cash bonus, calculated and paid in accordance with the company’s incentive plan.

Benefits

• Competitive medical, dental, and vision coverage.
• Health Savings Account (HSA), full and limited healthcare Flexible Spending Account (FSA), and dependent care FSA options.
• Generous paid time off policies, including vacation, holidays, sick leave, jury duty, bereavement, and volunteer time.
• Paid disability, parental, and military leave.
• Company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances.
• 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions.
• Adoption, fitness, tuition, and worldwide emergency travel assistance.
• Employee Assistance Program (EAP), grief counseling, and estate/will preparation services.
• Additional discounts and supplementary employee-paid benefit programs.