Office Coordinator, PT/OT Clinic (Float)
About the role
Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR comprises internationally‑renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve patients’ lives and activity levels worldwide. MOR doctors serve as the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club, and DePaul University Athletics. We are seeking a full‑time Office Coordinator to float between our outpatient clinics in Joliet, Westchester, Geneva, Naperville, Oak Brook, Lombard, and Aurora, with the home base in Joliet. The role involves various administrative tasks and requires providing professional, friendly, and outstanding customer service to all patients.
Responsibilities
- Professionally greets patients, answering phones, scheduling appointments, completing administrative processing (authorizations and verifications) and reports and recordkeeping.
- Maintain an appropriate inventory level of supplies as needed to efficiently aide in the treatment of patients and maintain efficient office duties.
- Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
- Assures cleanliness and safety of the clinic.
- Timely