Office Coordinator - Orlando Health - Health Central Hospital - Full Time

Position Summary

Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties, have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women’s health and trauma.

Essential Functions

• Provides Department orientation for new employees to include, but not limited to, system software, phone system, telephone-answering procedures, office equipment, departmental policies and procedures, customer service expectations, job competencies and coaching plan.
• Assigns, prioritizes, and distributes work assignments, and reviews work performed by office staff.
• Captures, prepares, and analyzes complex reports, proposals, and documents including but not limited to financial, statistical reports, and personnel records.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Sets up and coordinates office projects to achieve optimum utilization of equipment and employee productivity.
• Resolves office problems independently and facilitates solutions, confers with supervisor to resolve more complex situations.
• Attends meetings and in-services. Presents reports as needed.
• Provides ongoing training for office staff, ensures that staff completes all mandatory training and Occupational Health testing/shots.
• Provides information and opportunity for professional growth and development through participation in educational programs and workshops.

Education/Training

• High school graduate or equivalent.
• Proficient in word processing, spreadsheet, presentation and/or database software.
• Strong interpersonal, customer service, communication, and managerial skills required.

Licensure/Certification

None.

Experience

• Four (4) years of secretarial or office management experience required.
• Two years post-secondary school in secretarial science or related business field may be substituted for two years of experience.