Office Coordinator - Mobile Home Community

This position is located in Perry, MI and offers a pay rate of $18/hour.

About the role

We are looking for an energetic person with an outgoing attitude and strong organizational and communication skills to join our team as a Full-Time Property Leasing Coordinator. We take pride in our community and in delivering an exceptional living experience to our residents. Potential growth opportunity.

Responsibilities

• Respond to resident inquiries and resolve resident complaints
• Receive and enter payments into our property management system as well as other administrative duties
• Work with prospects and applicants through the residency application process to include: showing of homes, submission of residency applications, prepare, submit, and execute lease documents
• Make outbound prospect calls and track prospects in our property management system
• Enforce and maintain community rules and regulations
• Responsible for the entire collections program

Requirements

• Highly organized and disciplined
• Self-motivated, proactive, and able to follow directions well
• Excellent communication skills
• Computer skills, including Microsoft products
• Ability to perform physical tasks including bending, kneeling, stretching, squatting, walking, and lifting up to fifteen (15) pounds, and occasionally lifting over fifteen (15) pounds

Qualities/Attributes

• Highly organized
• Firm, but respectful in all forms of communication
• High accountability and follow-through/follow-up
• Comfortable with difficult conversations
• Thick-skinned, but compassionate and empathetic
• Ability to remain calm in highly emotional or confrontational situations
• Results-driven

Optimal Qualities/Attributes

• Prior experience in a collections role in a residential or manufactured housing (MH) setting
• Familiar with Michigan legal process and eviction process

Benefits

• Medical benefits available

Pre-employment drug test and background check required for all applicants.