Office Coordinator, Maui

About the role

Our Maui team is growing and we’re seeking an Office Coordinator who excels in responsiveness, accuracy, and professionalism. This role involves more than just answering phones or processing paperwork; it’s about being the connective tissue between departments, the first face clients and employees encounter, and ensuring everything runs smoothly.

Responsibilities

• Serve as the primary point of contact for all walk-ins, incoming calls, and vendor interactions, managing front desk traffic with urgency and professionalism.
• Respond to and resolve client and employee inquiries, routing calls, cases, mail, and service requests accurately and on time.
• Process high-volume documentation including onboarding packets, benefits paperwork, unemployment claims, and Certificate of Insurance (COI) requests.
• Manage end-to-end payroll distribution—printing, packaging, delivery, and mailing—with zero-error accuracy.
• Oversee daily office operations such as vendor coordination, supply inventory, facility upkeep, and scheduling of shared spaces.
• Partner with Office Coordinators across locations to align workflows, cross-cover when needed, and maintain consistent service standards.

Requirements

• A proven background in client-facing or administrative work, preferably in a high-volume setting.
• Prior exposure to HR operations is a plus.

Qualifications

• Organized and calm under pressure.
• Wired to follow through and hold yourself to a zero-error standard on documents and data.
• Improves processes without being asked and takes ownership of follow-through.
• Others rely on you to keep things running and you’ve earned a reputation for reliability in fast-moving environments.

Skills

• Excellent communication skills.
• Ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite.
• Strong organizational and time management skills.

Benefits

We offer a competitive compensation package starting at $20.00 – $25.00 per hour, commensurate with experience and qualifications. Additional benefits include:

• Fully paid healthcare
• 401(k) matching
• Paid parental leave
• Student loan assistance
• Employee assistance programs
• Paid time off

Pay

$20.00 – $25.00 per hour, commensurate with experience and qualifications.

Schedule

Monday through Friday, 8:00 AM – 5:00 PM, fully in-office.

Contact

If you’re interested in joining our team, please apply now. For more information about ProService, visit our website.