Office Coordinator I - Bozeman Family Medicine (FT- 0.9 FTE, Day Shift)

About the Role

The Office Coordinator I facilitates the efficient operation of the assigned department(s) by performing a variety of clerical and administrative tasks. Provides administrative support in a variety of functions to an individual, team, department, or other group in the organization. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Primary expectations include patient appointing, telephone triage, registration, and related activities.

Responsibilities

• Primarily serve as the receptionist for the office, greeting patients, visitors, or staff.
• Answer phones, direct calls to appropriate individuals, and prepare messages.
• Handle patient appointing.
• Copy, sort, and file records related to office activities, business transactions, and other matters.
• Print letters, memos, forms, and reports according to written or verbal instructions.
• Sort incoming mail and deliver to appropriate department or individual; process outgoing mail.
• Perform clerical duties including typing, filing, and completion of simple forms.
• Operate office machines including copiers, scanners, phone and voicemail systems, computers, and other standard office equipment.
• May take on team lead roles to assist with office activities and functions to maintain efficiency and compliance with company policies.
• Perform other related duties as assigned.

Requirements

• High School Diploma or Equivalent (required).
• 1 year of administrative experience (preferred).

Skills

• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times.
• Ability to work in a busy and stressful environment and manage multiple tasks during designated work shifts.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency with computer applications, MS Office, EMR, internet applications, and standard office equipment.
• Detail-oriented with strong organizational skills and the ability to prioritize.
• Strong interpersonal and teamwork skills.
• Ability to work varied shifts.

Schedule

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

• Lifting (Rarely – 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
• Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
• Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Exposures (Rarely):
  • Bloodborne pathogens, such as blood, bodily fluids, or tissues.
  • Radiation in settings where medical imaging procedures are performed.
  • Various chemicals and medications used in healthcare settings, including cleaning products and disinfectants.
  • Infectious diseases due to contact with patients in areas that may have contagious illnesses.

Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).