Office Coordinator — Fiberline

About the role

The ideal candidate will support the Fiberline team at Brunswick Cellulose, a Georgia Pacific company, in a fast-paced manufacturing environment. This role requires strong administrative skills, customer focus, and discretion.

Responsibilities

• Serve as first point of contact for administrative inquiries directed to the Fiberline group; route and escalate issues to the appropriate leaders, or HR/operations personnel with timely follow up.
• Manage confidential information with discretion: personnel records, shift coverage details, discipline/action documentation, and other sensitive materials.
• Cook up and maintain calendars for the Fiberline management team, schedule shift change meetings, planning sessions, and other planning meetings as specified.
• Maintain and update department seniority of hourly employees.
• Maintain and update shared documents, department SharePoint sites, or other repositories (e.g., SOPs, permits, lockout/tagout checklists, Fiberline schedules).
• Generate, compile, and format reports and presentations for leadership reviews — collect required data, produce clear visuals/tables, and ensure timely distribution.
• Track vacation and weekend duty schedules; coordinate coverage and ensure continuity of service.
• Provide general office administration: answer phones, greet visitors, manage mail and deliveries, order office/maintenance supplies, and maintain organized filing systems (electronic and physical).
• Support special projects and change initiatives (5S, Lean events, continuous improvement efforts) by organizing meetings, tracking action items, and documenting process changes.
• Cook up and manage vendor and contractor administrative needs: onboarding paperwork, site access forms, support purchase requisition tracking as needed.
• Plan and organize employee recognition, retirement, and department events to support team morale and retention.
• Afford compliance tracking—ensuring required training records, certifications, and permits are current and organized for audits.
• Be a steward of the company and understand Union and Company contract agreement to be an SME for employees when it comes to time, attendance, scheduling and seniority questions.

Requirements

• 3+ years administrative or office coordination experience, preferably supporting operations, maintenance, engineering, or manufacturing teams.
• Proficient with Microsoft Office Suite (Outlook: calendar & meeting management, email best practices, Excel: spreadsheet creation, formulas, pivot tables, and basic data analysis, PowerPoint: presentation creation/editing, Word: document creation and formatting).
• Strong written and verbal communication skills; comfortable interacting with all levels of the organization.
• Demonstrated organizational skills and ability to manage multiple priorities in a dynamic environment.
• High degree of integrity and ability to handle confidential information.
• Positive customer service orientation and collaborative mindset.

Qualifications

• Associate degree or higher in Business Administration, Office Management, Human Resources, or related field.
• Previous experience at a manufacturing facility, pulp/fiber operations, or engineering.
• Familiarity with CMMS/EAM systems (e.g., SAP PM, Maximo) and basic understanding of maintenance workflows and work order lifecycles.
• Experience with SharePoint administration or site management.
• Exposure to continuous improvement tools (Lean, 5S) or workplace safety programs.
• Experience with Concur and expense reporting and has the ability to maintain corporate credit card and comply to associated policies at all times.

Skills & Competencies

• Attention to detail and strong follow up skills.
• Time management and prioritization under shifting deadlines.
• Proactive problem solving and initiative.
• Empathy and high emotional intelligence for team support and conflict de escalation.
• Ability to maintain composure and professional tone during high pressure outage or emergency situations.

Systems, tools & technology

• Microsoft Office (Outlook, Excel, PowerPoint, Word) required.
• SharePoint / Teams — document management & collaboration.
• CMMS/EAM (SAP PM, Maximo or equivalent) preferred.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Full-time position.