Office Coordinator

About the role

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a full-time opening in Austin, TX. Regular onsite attendance required.

Responsibilities

• Order Entry: Entering Order Tickets, Customer Order Forms, and customer payments daily.
• Receiving & Shipping: Unpacking received shipments daily; prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack; processing returns, remakes and alterations; preparing all clothing for delivery by sales professional; picking up and delivering client items as needed.
• Alterations: Entering all alteration instructions into the proprietary system; delivering/picking up garments to/from outside (contract) tailors; compiling Alteration Expense Summary for in-house tailors and sending to Accounting.
• Telephones/E‑Mail/Mail: Answering incoming phone calls and giving messages to Sales Professional; checking store e‑mail daily and giving all information to the proper person(s).
• Bank Deposits/Errands: Making follow‑up calls to factories, customers, and corporate office; performing other duties as assigned.

Required Knowledge, Skills & Abilities

• Experience with social media platforms for marketing and research purposes.
• Extensive knowledge of computer, Microsoft Office software and Google Docs.
• Ability to multi‑task in a fast‑paced environment, prioritize multiple projects and consistently meet deadlines.
• Strong organizational skills.
• Ability to bend and lift up to 30 lbs.
• Valid Driver’s License (Exception: larger metropolitan areas).

Pay

$20.00 per hour

Benefits

• Generous PTO plan
• Paid holidays
• 401(k) plan

Schedule

35 hours per week; regular onsite attendance required.