Office Coordinator

About the role

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a part-time opening in our Eden Prairie, MN office.

Responsibilities

• Regular onsite attendance is required.
• Unpacking received shipments daily
• Prepping and steaming garments for delivery and placing on clothing inventory rack, filed by Sales Professional
• Prepping and shipping out packages to clients and factories
• Processing returns, remakes, and alterations
• Helping clients when they come to the office
• Entering alteration instructions into the proprietary system
• Communication with outside contractor tailors, delivering/picking up garments as needed
• Checking in alteration tickets upon completion
• Preparing alteration report for corporate office
• Answering incoming phone calls and relaying messages to appropriate Sales Professional
• Checking store e-mail daily and forwarding information to relevant person(s)
• Making same day bank deposits and running errands
• Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Required Knowledge, Skills & Abilities

• Strong computer skills, including proficiency with Microsoft Office and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 30 lbs.
• Management of office supplies
• Communicating with building management
• Ability to put together office monthly reports
• Assist with preparing for biannual trunk show events
• Valid driver’s license is required

Benefits

We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Pay

$20.00 per hour

Schedule

25 hours per week