Office Coordinator

About the role

The Office Coordinator acts as co-owner of the Retail Store Operational Plan and is responsible for ensuring that store objectives are met and directing all activities in the office. They are responsible for maintaining inventory controls and enforcing guidelines for the transfer of merchandise to and from locations. They will maintain a constant awareness of security issues involved in operating the office.

Responsibilities

• Utilizes attention-to-detail, precision orientation, and understanding of computer systems daily.
• Led and directed a small team to ensure the office functions of the store are completed.
• Ensures special orders, design in service, repair orders, product inventory, and point of sales entries are completed accurately.
• Communicates with guests onsite, as well as via telephone, email, and text.
• Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process and best practices of retail store operations.
• Works closely with the General Manager, Floor Manager, Operations Manager and Guest Experience Representative in all aspects of the retail store functions.

Requirements

• Attention to detail and precision orientation.
• Understanding of computer systems.
• Experience in retail operations.
• Excellent communication skills.
• Ability to manage multiple tasks simultaneously.
• Strong interpersonal skills.
• Knowledge of jewelry and retail operations.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Minimum 2 years of experience in retail operations or a related field.
• Experience in inventory management and point-of-sale systems.
• Experience in customer service and problem-solving.
• Proficiency in Microsoft Office Suite.

Skills

• Attention to detail.
• Precision orientation.
• Computer systems proficiency.
• Customer service skills.
• Inventory management.
• Point-of-sale systems.
• Communication skills.
• Team leadership.

Benefits

We offer a supportive and rewarding work environment, competitive compensation packages, and opportunities for professional growth and development.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the store and its guests.

Company Culture and Community

We seek out team members who share our values and foster a diverse, inclusive, and multi-cultural environment. We actively look for people who are collaborative, open, creative, passionate, warm, curious, accommodating, and courteous, with a thirst for knowledge, a passion for jewelry, a fondness for fun, a generous heart, and a community-minded spirit.