Office Coordinator

About the role

The Office Coordinator is responsible for supporting the day-to-day operations of the Sharonville Technical & Innovation Center (STIC). This position serves as the primary contact for the office’s visitor services, facilities coordination, general vendor relationships and employee support. Responsibilities include developing intra-office communications, streamlining administrative procedures, providing facility coordination and overseeing office supply/inventory management.

Responsibilities

• Reception: Provide general support to visitors and the site; greet visitors, answer phones, manage mail, and perform other administrative tasks as needed; ensure the professional appearance of common areas and conference rooms; act as in-house coordinator of large scope catered lunches and/or events.
• Employee Support: Act as STIC Document Control Administrator (DCA); monitor, order, and maintain office supplies/inventory management; serve as the primary contact for the Learning Management System (LMS) administrator for Sharonville; actively engage as a member of the STIC safety team; assist in the planning of in-house and/or off-site activities & events; contribute to the STIC budget review, purchase order initiation and processing.
• Site Support: Be the primary point of contact for the general maintenance of the STIC office (establish relationships with contractors and vendors); coordinate with functional departments on administrative/security needs; serve as employee and vendor badge coordinator, including contractor training, tracking hours and onboarding with ISN; maintain and ensure STIC SharePoint systems are current; assist other Cincinnati area sites (West Chester, Middletown & Lockland) as needed; comply with the Responsible Care Management System® requirements.

Requirements

• Proven experience as an Office Coordinator or Front Office Management
• Knowledge of office administrator responsibilities, systems, and procedures
• Proficiency in MS Office (MS Excel, MS Word, MS PowerPoint, and MS Outlook, in particular)
• Hands-on experience with office machines (e.g., Audio Visual, copiers and printers)
• Professional business acumen and presence
• Energetic, assertive, and confident personality
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail, problem-solving skills, independence and strong collaboration with internal teams and external providers
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment

Preferred Competencies

• Associate’s degree with at least 5 years of office management experience
• Experience with building maintenance
• Experience in a laboratory or industrial setting