Office Coordinator

Essential Duties And Responsibilities

• Maintain and organize office filing systems, records, and documentation for supervisors, managers, and department needs
• Forecast priorities and assist with planning to improve efficiency
• Answer incoming calls; route calls and messages to the correct department or individual
• Ensure functionality of office equipment
• Handle general office functions
• Support project and operational needs
• Maintain and update equipment records

Customer Service & Communication

• Communicate with external contacts in a professional, service-oriented manner that reflects company values
• Serve as a communication hub between customers, vendors, field personnel, and supervisors; promote collaboration and responsiveness in support of company goals

Employee & Field Support

• Aid with onboarding and offboarding of office and field employees
• Act as a point of contact for field staff questions, providing coaching and guidance on administrative processes
• Support continuous improvement by identifying professional development goals and collaborating with supervisors to address growth opportunities

Safety/Hazard Recognition & Elimination

• Pre-plan and identify the methods to eliminate hazards daily by work task
• Execute skill in observing habits and hazards of others and bringing it to their attention
• Uphold safety as the most important goal of our company
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed
• Obtain safety training as expected by all company personnel

Qualifications And Requirements

• High School Diploma (or equivalent) required
• Higher education in Business Administration (or similar) preferred
• Prior experience in an administrative role

Experience, Skill And Abilities

• Positive safety attitude and personal integrity -- both are non-negotiable
• Proficiency with Microsoft Office Suite (including Excel, Word, Outlook, and Teams)
• Excellent customer service orientation
• Strong communication skills, both verbal and written
• Strong interpersonal skills; ability to interact with all levels of the company and customers
• Strong problem-solving and creative skills; ability to exercise sound judgement and make decisions based on accurate and timely analysis

Physical Requirements

• Office environment, requiring sitting and standing and extended amounts of time using a computer/keyboard at a single workstation.