Office Coordinator

Primary Responsibilities

• Reflect the core values of Home Instead.
• Handle office responsibilities to allow a consistent full time networking effort, which is critical in building the business
• Greet and welcome each visitor in a friendly, warm and professional manner
• Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Field new client inquiries over the phone in a knowledgeable manner and schedule care consultations
• Absorb and assist with hiring process for new CAREGiversSM, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process
• Absorb and assist with billing processing, including client invoices and CAREGiver payroll
• Enter and maintain accurate client and CAREGiver records in the operating system
• Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate
• Determine each visitor’s purpose in a pleasant manner and promptly notify the appropriate staff member of their arrival
• Absorb and assist with stuffing and mailing client invoices and CAREGiver payroll
• Organize and distribute the daily mail according to prior instructions
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with owner, colleagues and CAREGivers

Secondary Responsibilities

• Absorb and assist with making reference calls on prospective CAREGivers in a timely manner
• Process criminal background, Adult Protective Services and Department of Motor Vehicle check
• Order and stock office supplies
• Perform rotational On Call Duties

Position Information

• Title: Receptionist
• ID: 1004

Please note that this is the job board for the franchise office located at 5151 Flynn Pkwy STE 206 Corpus Christi, TX 78411. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at 361-814-3331.