Office Coordinator

About Home Instead Choosing an in-home care provider is a significant decision. Here’s why families trust Home Instead Our Care Pros are thoroughly trained, carefully screened, and truly dependable—providing compassionate care and the peace of mind you deserve. 24/7/365 - our local team is ready to support your in-home care needs. Our Care Consultants work with you to create a personalized care plan designed to meet the unique needs of you or your loved one With over 30 years of experience, we provide care backed by decades of expertise and trust. Job Description Office Coordinator - Join a Purpose-Driven Home Care Team About Home Instead For more than three decades, the Home Instead® network has been the world's leading provider of in-home care for older adults. Each Home Instead franchise offers an individualized approach to help keep aging adults comfortable and cared for at home. Globally, the Home Instead network supports the work of over 100,000 Care Pros and provides more than 60 million hours of care annually. Learn more at homeinstead.com. Are you relationship-driven, organized, and passionate about senior care? Do you enjoy meeting with families, building trust, and creating solutions that truly make a difference? If so, we would love to meet you. Here's What's In It For You: Major Medical 401(k) PTO Professional Development Opportunities Opportunity for growth within a mission-driven, expanding organization Work that truly changes lives What You’ll Do: Handle office responsibilities to allow a consistent full-time networking effort, which is critical in building the businessAssist with answering each incoming call in a friendly, professional, and knowledgeable manner and distribute incoming calls to the appropriate staff membersCommunicate client and CAREGiver concerns or problems with the Office Manager or other staff members as appropriatePleasantly determine each visitor’s purpose and promptly notify the appropriate staff member of their arrivalEnsure Home Instead standards are met and upheldMaintain regular attendance at the office to execute job responsibilitiesDemonstrate open and effective communication with colleagues and CAREGiversCompose and/or revise materials used daily, such as training literature, letters, memos, etc.Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated and implemented within the team.Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.Reflect the values of (Aloha Care Montgomery Inc.), (d.b.a. an independently owned and operated Home Instead franchise Secondary Responsibilities: Participate as needed in all CAREGiver meetingsPerform any other functions and responsibilities deemed necessaryMay have to go to clients home in the event we do not have a caregiver Education/Experience Requirements: High school graduation or the equivalentOne year of related business experience or an equivalent combination of education and work experience may be consideredMust possess a valid driver’s license Your employer is Aloha Care Montgomery, Inc., (d.b.a. an independently owned and operated Home Instead franchise). Your employer is not Home Instead, Inc. This job description does not create an employment contract, nor imply it. Employment with your employer remains at will.