Office Coordinator

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

About the role

We're looking for an energetic, friendly, fun, purpose-driven, and motivated team player. Because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, and community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other administrative tasks

Qualifications

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required

Ideal candidates will have a gift for meeting new people and getting them to like you, be quick to smile with contagious enthusiasm, derive pleasure and strength from developing professional relationships with clients, and have a conscientiousness for doing things right and following tasks through to completion.

Benefits

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEUs
• Bonus based on performance
• Competitive salary