Office Coordinator

About the Role

The Office Coordinator supports the day-to-day operations of the Wound Care clinic by coordinating administrative workflows, reporting, financial processes, scheduling, communications, and team support. This role also serves as a key resource for the EHR, helps maintain regulatory compliance, and ensures accurate, efficient, and responsive support for providers, staff, and patients.

About Our Team

Join our team of dedicated healthcare professionals at Harris Wound Healing & Hyperbaric Center, where we are committed to providing compassionate, personalized, and high-quality wound care in a welcoming environment. Our team of providers, nurses, and technicians has advanced training in wound care management, working with patients of all ages to accurately identify the cause of their wounds and develop tailored treatment strategies focused on achieving positive healing outcomes.

Responsibilities

• Keeping Wound Care operations organized and running smoothly by coordinating administrative processes, communications, schedules, reports, and day-to-day priorities for the clinic and care team.
• Supporting regulatory compliance and operational excellence by helping maintain and update policies and procedures in accordance with applicable federal and state regulations and organizational standards.
• Managing essential financial and operational processes by preparing and distributing billing, documentation, provider on-call, availability, and other recurring reports accurately and on schedule.
• Serving as a key resource for the electronic health record (EHR) by providing basic troubleshooting, maintaining accurate practice information, merging duplicate charts, unlocking charts, and supporting other system-related needs.
• Coordinating communication and workflow across teams by monitoring the shared electronic mailbox, prioritizing requests, and ensuring tasks are appropriately completed or distributed.
• Supporting a strong and engaged team by coordinating staff development, recruitment activities, payroll processes, and student engagement opportunities.
• Using critical thinking, sound judgment, and professionalism in a fast-paced healthcare environment, working independently, managing competing priorities, and taking appropriate action while providing responsive support to patients, providers, and colleagues.

Schedule

Full-time, Days

Benefits

• Multiple levels of medical, dental, and vision coverage — medical plans starting at $10 per pay period — with tailored benefit options for part-time and PRN employees.
• Financial protection: life, accident, critical illness, and hospital indemnity insurance; short- and long-term disability; paid family leave; and paid time off.
• Financial and career growth: higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee well‑being: mental, physical, and financial wellness programs including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional development: ongoing learning and career advancement opportunities.
• Health & Fitness Center access.

Requirements

• High school diploma or equivalent required; Associate's degree preferred.
• BLS certification required.
• Strong organizational and time‑management skills with the ability to manage multiple priorities, deadlines, and administrative responsibilities in a fast‑paced clinical environment.
• Excellent communication and collaboration skills to effectively support providers, staff, patients, students, and cross‑functional teams.
• Critical thinking and sound judgment with the ability to assess situations, make informed decisions, and take appropriate action with minimal supervision.
• Strong attention to detail and accuracy, particularly when managing reports, documentation, scheduling, financial processes, and electronic health record information.
• Technology proficiency and adaptability, including the ability to learn electronic health record systems, perform basic troubleshooting, and maintain accurate information.
• Professionalism and composure in a fast‑paced healthcare environment, with a commitment to confidentiality, regulatory compliance, organizational policies, and providing responsive support to patients, providers, and colleagues.

About the Organization

Harris Regional Hospital is an 86‑bed acute care facility located in Sylva, NC. With a long‑standing reputation for excellent care, this fully‑accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network spanning 29 states with 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum. Lifepoint Health is driven by a mission of Making Communities Healthier®.