Office Coordinator

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset—adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences. Our 6 legacy brands have become one brand moving forward with a shared culture, strategy, and vision under the bold new name, Echo Electric.

About the role

This role has receptionist duties as well as supporting the branch functions of shipping and deliveries, purchase orders, and meetings hosted by the branch.

Schedule

Monday through Friday 8 AM – 5 PM.

Pay

$20-$23 per hour (based on experience).

Responsibilities

• Serve as the first point of contact for incoming calls, emails, and walk-in customers; route requests quickly to appropriate teams (sales, warehouse, purchasing).
• Provide real-time status updates on orders, deliveries, and general inquiries.
• Process expense reports for the branch; research and solve discrepancies.
• Expedite open purchase orders.
• Receive and reconcile packing lists against system records (Eclipse).
• Process daily shipping manifest.
• Support the lighting and gear departments by performing project management and job data entry.
• File paperwork as needed.
• Support internal meetings, vendor visits, and branch events with scheduling and coordination.
• Ensure office supplies, materials, and common areas are maintained to support productivity.
• Perform other administrative items for our sales team as needed.

Requirements

• Previous experience in administrative, customer service, or operations support role.
• Intermediate computer skills e.g. MS Office and ability to operate a computer and phone.
• Customer-oriented mindset e.g. internal and external customers.
• Sense of urgency to complete tasks that require prioritization in a timely manner.
• Attention to detail.
• Ability to communicate clearly in English verbally or by using a keyboard for written communication.

Benefits

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match.
• Profit Sharing.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee Discount on products.
• Access to a variety of trainings for personal development.

We’re the world’s number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.