Office Coordinator

Responsibilities

• Build and manage a 3–5× pipeline across payer, provider, and employer leads.
• Run multi-threaded discovery with medical directors, UM leaders, and procurement.
• Own proposals, pricing, and light RFP responses; coordinate SME inputs.
• Forecast weekly in a simple CRM (we value accuracy over volume).
• Partner with ops to scope SLAs, volumes, letters, criteria use, and escalation paths.
• Negotiate MSAs/BAAs with support from leadership and outside counsel as needed.
• Define and iterate on sales collateral and case studies with Marketing.
• Represent Coordinate at virtual events and selected conferences.

Qualifications

• 3+ years in B2B healthcare services or healthtech sales (payer/provider focus).
• Familiarity with UM workflows, MCG/InterQual, prior auth, concurrent review.
• Clear, concise communicator; excellent discovery and objection handling.
• Comfort with simple, pragmatic CRM hygiene and weekly forecasting.
• Able to translate clinical/ops nuances into crisp commercial proposals.
• US work authorization.

Nice to Have

• Hands-on experience selling to payers/TPAs or large provider groups.
• Understanding of delegated UM models and accreditation contexts (URAC/NCQA).
• Network of medical directors and UM leaders.

We review every application. If there’s a fit, you’ll hear from us within a week.