Office Coordinator

Summary of Position

Assists with overseeing clerical tasks such as work processing, scheduling, report preparation, and other services. Monitors the performance of Office Professionals. Manages the inventory, purchasing, maintenance, and repair of office supplies and equipment, including escorting vendors. Assists with development of processes and procedures that ensure the efficient and cost‑effective running of the office. Makes recommendations to management regarding staffing issues and procedural changes. Ensures that day‑to‑day operations align with organizational objectives. Collects, fills, and organizes office documents, records and forms. Completes daily deposits, balancing, office collection & petty cash funds.

Essential Duties & Responsibilities

• Ensures clients are greeted promptly and appropriately, and that scheduling and statuses of clinical staff appointments are complete.
• Obtains and updates client data, and collects co‑pays in accordance with processes and procedures as needed.
• Utilizes telehealth to extend care when the clinical staff and/or client aren’t in the same place at the same time.
• Manages the inventory, purchasing, maintenance, and repair of office supplies and equipment, including escorting vendors and completing requisition forms.
• Ensures that office supplies are available.
• Completes daily deposits, balancing, office collection & petty cash funds.
• Develops processes and procedures in collaboration with management that ensure the efficient and cost‑effective running of the office.
• Makes recommendations to management regarding staffing issues and procedural changes.
• Ensures that Office Professionals have completed annual training and provides proper feedback and coaching.

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in‑person, and virtual methods.
• Basic computer literacy; knowledge of Excel, Outlook, Zoom and Skype preferred.
• Organizational skills to file, store, and source crucial and confidential client information.
• Strategic scheduling skills; knowledge of Avatar preferred.

Qualifications

• High School Diploma or GED required.
• Three to five years administrative experience preferred.
• One to three years supervisory experience preferred.

Physical Requirements

• Standing – 20% of time
• Sitting – 80% of time
• Squatting – occasional
• Driving – occasional
• Kneeling – occasional
• Lifting – occasional
• Bending – occasional

Pay

$16.50 – $23.10 per hour

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403(b) retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program