Office Clerk

Job Summary

Provide secretarial and office support to field staff. Perform a variety of office duties, including processing mail, transmitting and delivering faxes, answering telephones, performing data entry, typing correspondence, generating reports, filing, etc. This hourly, non‑exempt position works under direct and indirect supervision from the Regional VP or Project Manager.

Essential Functions

• Coordinate all incoming and outgoing mail, transmit and deliver facsimiles, file documents, and answer telephones.
• Greet and provide courteous, friendly, and professional assistance to employees and guests.
• Store, retrieve, compile, and transfer information on paper and electronically to internal and external customers.
• Perform data entry and generate standard and customized reports, including payroll, project costs, work performed, and materials received.
• Organize and maintain project‑related paperwork and electronic files.
• Communicate effectively with field staff, customers, subcontractors, and other GOH employees.
• Perform laboring assignments on crew when office clerk duties are complete or not required.
• Exercise proper care and maintenance of company equipment.
• Work more than 40 hours per week and non‑traditional hours, including night shifts, Saturdays, and occasional Sundays.
• Perform additional assignments as directed by the supervisor.

Knowledge

• Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
• General office equipment such as phone systems, copiers, printers, and fax machines.
• Heavy construction industry practices.

Abilities

• Learn and follow GOH company policies and procedures.
• Learn and utilize specialized software used by GOH.
• Operate a wide range of office technology.

Qualifications

• Strong organizational skills.
• Strong interpersonal, verbal, and written communication skills.
• Excellent customer service skills.
• Strong data entry, typing, and computer skills.

Education

High school diploma or equivalent.

Experience

Prefer a minimum of one year of secretarial or clerical experience.

Physical Requirements

• Regularly required to talk and hear in conversations with customers.
• Frequently required to sit for sustained periods.
• Frequently required to use basic office equipment such as phones, computer, file cabinets, copier, etc.
• Frequently required to bend, stoop, kneel to file.
• Frequently required to use fingers/hands to type and file.
• Must be able to see and read PC screens and normal‑size print.
• This is a safety‑sensitive position.

Schedule

Frequent overtime exceeding 40 hours per week; non‑traditional hours including night shifts, Saturdays, and occasional Sundays.